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Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years’ experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis, one of London’s largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. The Role: We’re looking for an experienced Contracts Manager to lead the delivery of multiple housing maintenance contracts, ensuring performance, safety, quality and profitability targets are met. You’ll manage operatives and subcontractors, ensuring that works are completed on time, to specification, and to Axis’s high standards. The role combines operational delivery, client management and people leadership, ideal for someone who thrives in a fast-paced, results-driven environment.
Job Responsibility:
Lead the operational delivery of multiple repairs and maintenance contracts across housing portfolios
Manage and motivate teams of operatives and subcontractors to achieve KPIs, quality, compliance and safety targets
Build and maintain strong relationships with clients, residents and internal stakeholders
Oversee contract performance, financial results, compliance, and customer satisfaction
Monitor progress, quality and specification compliance through site inspections and performance reviews
Manage resources, programming and workflow to maximise efficiency and minimise disruption to residents
Ensure all works comply with Health & Safety legislation, RAMS and company procedures
Chair progress meetings, deliver toolbox talks and drive a culture of continuous improvement
Oversee contract variations, valuations and documentation, ensuring accurate financial reporting
Support commercial teams with forecasting, profitability reviews and business planning
Lead, mentor and develop your teams to achieve excellence in service delivery
Promote sustainability, compliance and equal opportunity across all operations
Requirements:
Proven experience as a Contracts Manager/Project Manager within social housing or property maintenance
Formal qualification and/or trade background within the construction industry
Strong understanding of repairs, maintenance and operational management principles
Proven ability to manage budgets, performance KPIs and multi-disciplinary teams
Knowledge of building safety, Health & Safety and compliance standards (IOSH / SMSTS / CSCS / Scaffold Management desirable)
Excellent leadership, organisation and communication skills
IT literate with experience using management systems and reporting tools
Full UK driving licence and willingness to travel to sites
Clean DBS
What we offer:
Company vehicle and fuel card
25 days’ annual leave + bank holidays
Up to £2,000 colleague referral fee
Long-service awards at key milestones
Perkbox – discounts on coffee, cinema, travel and wellbeing
One paid volunteer day each year
Ongoing training, development and real career progression, Axis promotes from within