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We are seeking an experienced Contract Manager to lead a high-profile airport contract in Glasgow. You will be responsible for delivering operational excellence across the APCOA car park management, revenue generation, and client services. This is a hands-on leadership role with full accountability for contract performance, financial delivery, and team management.
Job Responsibility:
Manage day-to-day contract operations, ensuring compliance with procedures and standards
Monitor performance through data analysis, audits, and reporting
Resolve operational and service delivery issues
Manage and deliver contract budget and financial targets
Maximise revenue and control costs
Produce forecasts, variance reports, and performance analysis
Act as the main point of contact for the client
Build strong working relationships and attend regular review meetings
Support the client’s business objectives
Lead, develop, and motivate teams
Manage recruitment, performance, and training
Handle employee relations and staff engagement
Identify opportunities to grow revenue and improve service delivery
Ensure Health & Safety and regulatory compliance at all times
Requirements:
Minimum 2 years’ experience in contract or operations management
Strong financial and commercial awareness (budgets, KPIs)
Experience managing teams in a fast-paced environment
Excellent communication and stakeholder management skills
Proficient in Microsoft Office
Full UK driving licence
Nice to have:
Experience in airport, parking, or facilities management environments
Knowledge of Health & Safety, employment law, and contract law