Contract Manager Job at Plusnet (Ottawa)

Job Description

At BT International, our purpose is to keep the world connected. As part of BT, we build on almost 180 years of innovation and expertise to deliver secure connectivity and digital services to some of the world’s leading multinational businesses and organisations. Our customers trust us to safeguard their data, drive their digital transformation and keep their businesses running. With colleagues on the ground across the world and supporting customers wherever they need to operate, BT International offers a truly global experience. Whether it’s about providing cloud connectivity, helping organisations collaborate, or enabling innovation in cybersecurity and digital services, you’ll be part of a team that shapes how businesses succeed in a world that is being transformed by AI. If you have the drive and ambition to make an impact on a global stage, BT International is where it happens. Why this job Matters: You will manage the global contractual risk, obligations & P&L for a specific account or multiple accounts or a pillar/tower wihin a very complex contract, ensuring alignment to Global Contract Management transformation, best practices and frameworks. You will be the point of contact for all contractual topics within your parameter. You will drive growth on the existing contract through effective management of moves adds and changes within your parameter.

Job Responsibility

Ensure the resolution of key high risk contractual issues within your parameter
p&L ownership dedicated mid sized complex contracts or pillars within a very complex contracts
Accountable for ensuring contracts are effectively utilising the GS Contract Delivery Services to manage low-level contractual activities for them
Accountable for Risk & obligation management for parameter of the contract
Ensuring compliance to all BT governance on contracts
Customer facing for all contractual related matters
Accountable for Organic growth on contracts through change control
Identifies new sales opportunities for the account and hands these to account management to pursue as required
Ensures before contract signature that proposed contractual obligations are achievable

Requirements

Significant experience in managing medium-sized complex and non-standard contracts and accounts
Fluency in French
Coaching and Mentoring Skills: Provide informal ongoing mentoring and coaching to virtual team members
Data Analysis: ability to use robust data to support analysis & decision making. Proactively monitors trends to gain insight and shape processes. Interpret, manipulate and presents large volumes of data effectively
Ability to review and manage team performance
An affinity for problem solving
Strong legal and commercial acumen
Stakeholder Management: build strong cross-functional relationships
Communications skills: Ability to communicate effectively at operational levels, encouraging correct process compliance and tool usage, Presents business plans, forecasts and risks to senior internal GS stakeholders with clarity
Ability to work under pressure to coordinate the team to deliver timely and consistent outputs
Ability to makes logical judgments about where leadership is needed in the team
Willingness to challenge and do the right thing where required e.g. resolve contractual challenges and disputes.

Nice to have

Demonstrated knowledge of how to lead and support several teams with a diverse range of functions
Possess expert resource and demand management experience and skills, including best-in-class practices

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Contract Manager

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