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We’re hiring a proactive Contract Manager to own end-to-end delivery, commercial performance and client relationships across a portfolio of concurrent projects covering small works across the NW region. This will include planned works, and responsive maintenance (RM) projects across a regional public sector portfolio including but not limited to schools, hospital MOD and MOJ sites. You’ll lead a multi-disciplinary team to deliver right-first time, hit KPIs/SLAs (FTF, TAT on appointments kept, customer satisfaction) and protect safety, quality, programme and cost.
Job Responsibility:
Portfolio ownership & strategy: Set delivery strategy, resourcing and sequencing across Planned Works programmes and responsive maintenance
Client & stakeholder management: Primary client interface for planned and RM
chair progress/commercial meetings
manage communications and ensure KPIs/SLAs are met
Commercial & P&L control: Own budgets, forecasts and CVRs
manage valuations, applications, NHF SOR/variations/comp events and final accounts
protect margin, cash and working capital
Contracts & governance: Administer NEC/JCT terms
ensure robust change control, notices and records
maintain risk registers and mitigations across all workstreams