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Randstad Logo Randstad · Construction

Contract Manager

United Kingdom, South East London Employment contract 58000.00 - 65000.00 GBP / Year · Job Posted July 02, 2026
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Job Description

We are seeking an outstanding Contract Manager to oversee the service delivery across one of London's most iconic, architecturally significant heritage and institutional estates. This is far from a standard facilities management position. You will lead the operational delivery for a high-profile, landmark campus where rich history, unique architectural preservation, and modern operational excellence seamlessly combine. Reporting directly to the Head of Facilities Operations and Workplace Experience, you will hold complete operational and commercial accountability for the contract. You will lead a substantial, multi-disciplinary team delivering Hard FM and integrated services.

Job Responsibility

  • Lead the seamless delivery of both Hard FM and integrated services across the entire estate, ensuring maximum building uptime and system efficiency
  • Maintain 100% statutory compliance across a diverse, high-spec property portfolio, ensuring strict adherence to Health & Safety protocols and contractual SLAs
  • Drive operational performance against key contractual KPIs, proactively identifying and mitigating technical and commercial risks
  • Manage, mentor, and inspire a large operational workforce, fostering a cohesive, one-team culture focused on professional pride and development
  • Act as the primary technical and commercial liaison for estate partners and client stakeholders, building trusted, collaborative relationships
  • Manage the local operational budget, driving cost efficiencies, protecting margins, and optimizing resource allocation
  • Identify, recommend, and implement modern technical innovations, energy-management strategies, and continuous service improvements

Requirements

  • Proven track record of managing large-scale, complex Integrated Facilities Management (IFM) or Hard FM contracts
  • Strong M&E, building services, and technical statutory compliance knowledge
  • Exceptional experience leading, scheduling, and developing large, diverse, multi-disciplinary operational teams
  • Highly developed interpersonal skills with the capability to influence and navigate complex stakeholder or client environments
  • A data-driven, solutions-focused approach to problem-solving, utilizing modern workplace and CAFM technologies to drive efficiency

What we offer

  • Performance bonus
  • Flexible benefits allowance
  • 26 days annual leave
  • Comprehensive pension scheme
  • Private healthcare access
  • Employee assistance programs
  • Career progression
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