Contract Manager

• Manage service providers delivering the planned and reactive maintenance
• Liaise with the client on each establishment on behalf of the service provider
• Carry out contract meetings with the service provider and client on each establishment
• Carry quality audits to assist the assurance quality Manager
• Managing the onsite team delivering the agreed services.
• Meet and monitor the performance of the service providers and to liaise with the Senior management structure
• Hold monthly review meetings with the Client.
• Provide and deliver monthly performance reports to the client
• Fair and consistent attitude in all dealings at all levels
• Clear communication of the company vision and objectives ensuring the implementation of new procedures
• Promote and drive the company values
• Keep up to date with industry developments, driving innovation and effective change

• Carry out contract meetings with the Client and working groups
• Drive Contract service delivery continuous improvement
• Provide Monthly reports
• Analyse CAFM data
• Work with the Operations Director to deliver strategic execution
• Work closely with the Project Lifecycle team
• Strong leadership skills
• Manage stakeholder relationships
• Manage the onsite team delivering the agreed services (Hard FM delivery and Car Parking Services)
• Promote and drive the company values
• Keep up to date with industry developments, driving innovation and effective change

Carry an Authorised Person duty

• Annual leave (+ public holidays)
• Life Cover
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Holiday purchase scheme
• 2 corporate social responsibility days per year
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
• Attractive Employee Referral Rewards Scheme
• Access to growing employee networks
• 24/7 Employee Assistance Program and access to mental wellbeing app