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Contract Manager

United Kingdom, Reading Employment contract 43000.00 - 45000.00 GBP / Year · Job Posted May 27, 2026
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Job Description

Manage the provision of security & business support services to clients within the CBRE portfolio ensuring specific contract and Company performance targets both, financial and operational, are consistently met and/or exceeded.

Job Responsibility

  • Manage the provision of security & business support services to clients within the CBRE portfolio
  • Ensure specific contract and Company performance targets are consistently met and/or exceeded
  • Establish and maintain excellent client relationships
  • Keep up to date with market changes and opportunities
  • Manage sites across Bristol, Swindon, Reading, Hemel Hempstead and surrounding areas
  • Be responsible for all operational colleagues and have a full understanding of the functions covered
  • Be responsible for staffing levels of contracted, ad-hoc and special events
  • Liaise and meet with customers and key clients on a regular basis
  • Attend monthly KPI meetings with the client
  • Monitor and manage revenue and costs in line with the current contract costing model
  • Lead, manage and motivate direct reports
  • Identify areas for additional business
  • Drive technology, intelligence and innovation within the security guarding portfolio
  • Manage personal training and career development
  • Check and maintain the accuracy of monthly & ad hoc invoicing
  • Participate in Out of Hours/Duty Executive process

Requirements

  • Excellent communication skills and a strong customer focus
  • A valid SIA Front-Line License - essential
  • Previous Security Management experience
  • Confidence and ability to establish and maintain good and effective working relationships at all levels
  • Ability to work to deadlines, multitasking and working under pressure
  • Excellent IT Skills including Microsoft Software Packages (e.g. Excel)
  • Able to achieve vetting to BS7858 Standards

Nice to have

  • A valid SIA CCTV License – desirable
  • Full UK Driving License - desirable
  • Previous experience with CBRE portfolio

What we offer

  • 25 Days annual leave per annum
  • Company sick pay scheme
  • Access to Digital GP & Medicash Scheme
  • Excellent Company Pension Scheme
  • Death in Service - 3x salary
  • Enhanced Family Leave Pay
  • High staff discounts & rewards scheme
  • Recruitment bonus scheme
  • New business lead scheme
  • Employee Assistance Programme

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