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DATA4 Group Logo DATA4 Group · IT - Administration

Contract Manager Italy

Italy, Milan · Job Posted March 26, 2026
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Job Description

The Operations Contract Manager is responsible for monitoring and managing contractual relationships with OEM (Original Equipment Manufacturer) subcontractors. Working closely with Operations teams, VCM, and the Group Procurement Manager, they coordinate and oversee the performance of critical OEM suppliers. They also support the Operations Quality Manager in achieving quality objectives related to the technical performance of critical OEMs, in line with DATA4 policies. The Operations Contract Manager manages performance indicators and contributes to defining the maintenance strategy together with the Operations teams. The Operations Contract Manager reports directly to the OPS Director.

Job Responsibility

  • Implementation of the OEM Maintenance Policy
  • OEM Quality and Performance Management
  • Application of Certification Policies
  • Cost and Process Optimization
  • Risk Management
  • Operational Feedback Management
  • Cross-Functional Collaboration
  • Respect and enforce certification policies in terms of: H&S, Environment, Information security, Energy

Requirements

  • Significant experience in environments where service continuity is critical
  • Technical skills suitable for managing multiple operational areas
  • Excellent command of the English language
  • Knowledge of electrical systems, HVAC, IT networks, physical security, and surveillance
  • Ability to manage long-term relationships with suppliers and service providers
  • Ability to coordinate and manage root cause analyses in the event of incidents
  • Ability to understand customer needs and constraints
  • Ability to communicate effectively in English
  • Versatility and open-mindedness
  • Strong and efficient reporting skills
  • Excellent communication skills with strategic clients
  • Strong sense of rigor and method
  • Strong team spirit
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