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The Operations Contract Manager is responsible for monitoring and managing contractual relationships with OEM (Original Equipment Manufacturer) subcontractors. Working closely with Operations teams, VCM, and the Group Procurement Manager, they coordinate and oversee the performance of critical OEM suppliers. They also support the Operations Quality Manager in achieving quality objectives related to the technical performance of critical OEMs, in line with DATA4 policies. The Operations Contract Manager manages performance indicators and contributes to defining the maintenance strategy together with the Operations teams. The Operations Contract Manager reports directly to the OPS Director.
Job Responsibility:
Implementation of the OEM Maintenance Policy
OEM Quality and Performance Management
Application of Certification Policies
Cost and Process Optimization
Risk Management
Operational Feedback Management
Cross-Functional Collaboration
Respect and enforce certification policies in terms of: H&S, Environment, Information security, Energy
Requirements:
Significant experience in environments where service continuity is critical
Technical skills suitable for managing multiple operational areas
Excellent command of the English language
Knowledge of electrical systems, HVAC, IT networks, physical security, and surveillance
Ability to manage long-term relationships with suppliers and service providers
Ability to coordinate and manage root cause analyses in the event of incidents
Ability to understand customer needs and constraints
Ability to communicate effectively in English
Versatility and open-mindedness
Strong and efficient reporting skills
Excellent communication skills with strategic clients