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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. This position sits within Boeing’s Enterprise Services organization. Enterprise Services is a team of 2,300+ employees whose collective mission is to enable the build of Boeing’s products. Enterprise Services provides strategic partnership and support to all Boeing business units through multiple service towers – creating outsized impact and value across the Enterprise. The individual in this role would be a part of Global Real Estate & Facilities. We are looking for a Contract Maintenance Analyst (Facilities Management) who will play a pivotal role in overseeing and optimizing maintenance contracts within the Facilities Management department in North Charleston, South Carolina. This CMA position requires a deep understanding of contract management, maintenance operations, and facilities management best practices. The ideal candidate will be responsible for ensuring that all maintenance activities are executed efficiently, cost-effectively, and in compliance with company policies and industry regulations.
Job Responsibility:
Develop, negotiate, and manage maintenance contracts with external vendors and service providers
Ensure compliance with contractual obligations and performance metrics
Work within governance framework to monitor performance, incorporate contract changes, and escalate issues
Conduct regular reviews and audits of contracts to identify areas for improvement and cost savings
Build ongoing culture of acceptance and alignment to the Supplier integration program across Buyer sites
Manage and coordinate facility services not related to the Integrated Facilities Management (IFM) SOS
Utilize KPIs, CPIs and SLAs to ensure Supplier performance
Ensure Scope of Services adherence
Provide communication and support between Buyer functions and Supplier as required (EHS, Security, IT, etc.)
Generate PRs for payment of invoices
Ensure that Suppliers are aware of the existence of any non-obvious site hazards unique to site operations that may pose a significant safety risk associated with the Supplier’s performance
Lead as the prime interface between Buyer and Supplier for day-to-day activities
Collaborate with maintenance teams to develop and implement preventive maintenance programs
Monitor maintenance activities to ensure timely completion and adherence to quality standards
Analyze maintenance data to identify trends, issues, and opportunities for process improvements
Assist in the development and management of the facilities maintenance budget
Accountable for annual spend and LRBP forecasting
Track and report on maintenance expenditures, ensuring alignment with budgetary constraints
Identify cost-saving opportunities and implement strategies to reduce maintenance costs
Work closely with internal stakeholders, including engineering, operations, and safety teams, to ensure alignment on maintenance strategies and objectives
Serve as the primary point of contact for maintenance-related inquiries and issues
Provide status on work performed to business partner(s) and solicit feedback on IFM performance
Prepare and present regular reports on maintenance performance, contract compliance, and budget status to senior management
Utilize data analytics to drive decision-making and improve maintenance processes
Develop, resource, and execute on smaller projects that may not fall into vendor or supplier scope
Apply standard project management practices and methodology to deliver on initiative
Stay current with industry trends, technologies, and best practices in facilities management and maintenance
Lead initiatives to enhance maintenance efficiency and effectiveness through process improvements and technology integration
Requirements:
3+ years of experience in contract management and facilities maintenance, with a focus on analytical roles
3+ years project management experience (specifically leading facilities related projects)
3+ years of experience in managing vendor relationships
Nice to have:
Bachelor's degree or higher
Proficiency in contract management software and maintenance management systems. Specific knowledge and experience using the Corrigo IFM platform a plus
In-depth industry knowledge of regulations, safety standards, and best practices in facilities management and maintenance operations
Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment
Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions
Experience and knowledge pertaining to long-range business planning and financial forecasting
Experience in the aerospace industry or working for an industrial company preferred
Certifications such as Certified Facility Manager (CFM) or Facility Management Professional (FMP) are highly desirable
What we offer:
Relocation based on candidate eligibility
Competitive base pay and variable compensation opportunities
Health insurance
Flexible spending accounts
Health savings accounts
Retirement savings plans
Life and disability insurance programs
Programs that provide for both paid and unpaid time away from work
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations