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Contract Coordinator

northline.com.au Logo

Northline

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Location:
Australia , Brisbane

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

This role is critical in ensuring contract compliance, service delivery accuracy, and operational efficiency. Acting as the key link between transport operations, administration, and the customer, the Operations Contract Coordinator plays an essential role in maintaining high service standards and customer satisfaction.

Job Responsibility:

  • Capture photos of customer labels and enter all freight details into tracking spreadsheets
  • Photograph paperwork and freight for non-standard connotes, recording dimensions and weight and emailing relevant information
  • Scan Northline connotes, print and match labels, and label freight accurately
  • Record inbound freight with no destination, emailing photos of paperwork, freight, and connotes
  • Record return pallets requiring processing through S2, cross‑checking all entries with paperwork
  • Manage return cartons requiring customer labels, including printing, labelling, and placing into customer collections
  • Respond to freight and delivery enquiries
  • Create freight manifests, including separate manifests for each destination
  • Scan cartons and load freight into cages, ensuring freight is staged and loaded with the correct location tape
  • Load trailers in accordance with safety and operational requirements
  • Complete load plans, clearly identifying Dangerous Goods (DG) placement
  • Process Proof of Delivery (POD) documentation once received from drivers

Requirements:

  • Strong organisational and time management skills
  • Exceptional attention to detail and administrative accuracy
  • Excellent verbal and written communication skills
  • Ability to problem‑solve and prioritise under pressure
  • Experience in transport and or customer relationship management
  • Proficiency in Excel and transport management systems
  • Knowledge of Chain of Responsibility (CoR) and road transport regulations
  • Current and valid forklift licence (LF) required for the role
What we offer:
  • Learning, training and development support
  • Employee recognition programs
  • Wellness and benefits programs
  • Regular team building

Additional Information:

Job Posted:
April 11, 2026

Employment Type:
Fulltime
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