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Sureserve Logo Sureserve · Office Administration

Contract Administrator

United Kingdom, Stowmarket 26208.00 GBP / Year · Job Posted February 14, 2026
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Job Description

The Contract Administrator serves as a crucial conduit between multiple stakeholders, ensuring that accurate data is delivered and communicated daily to the appropriate parties and that all planned, and allocated works are distributed on time, meeting the standards set by the Company and its Clients.

Job Responsibility

  • Planning the day to day works of the Heating Engineers, Multi-Skilled Engineers, Electricians, Plumbers, Apprentices, and distribute/communicate work accordingly
  • Ensuring the cascade of data is both accurate and timely
  • Ensuring up to date records are both produced and kept via the appropriate mediums on time
  • Liaise with the other Contracts Administrators and Supervisors
  • Answering and dealing with phone calls from both Clients and Tenants
  • Providing administrative support to our team leaders, engineers, suppliers, and tenants

Requirements

  • A self-motivated individual, looking to develop and progress within a successful Company
  • Understand and work to an excellent level of customer service
  • Experience and be proficient with Microsoft packages, IT systems and databases
  • Possess strong organisational abilities
  • Experience of handling a high volume of calls will be beneficial
  • Require a friendly and professional attitude to encourage good relationships with Engineers, Tenants and Clients
  • Proven administrative work experience, ideally in the housing, premises, or facilities management sector

What we offer

  • Employee wellbeing programme, occupational health support, telephone support- counselling for staff
  • Service level awarded annual leave
  • Enhanced Maternity & Paternity Packages
  • Dental/Healthcare cash plan
  • Cycle to Work Scheme
  • Electric Vehicle Leasing Scheme
  • Gender & Equality Working Group
  • Sureserve Academy- a platform for development, career progression
  • Employee Voice Programme
  • Social activities for all of our teams
  • Sureserve Legends- celebrating the fantastic ways in which our employees live our values
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