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We are looking for a skilled Contract Administrator to join our client's team in South Windsor, CT. This long-term contract position offers the opportunity to manage repair purchase orders for a variety of commercial and military airline customers. You will play a vital role in ensuring customer satisfaction by handling quotations, shipments, invoicing, and tracking contractual requirements with precision and professionalism.
Job Responsibility:
Oversee the management of repair purchase orders, ensuring prompt acknowledgment, quoting, shipping, and invoicing
monitor and fulfill contractual obligations, including asset reporting, on-time delivery, and turn time penalty avoidance
collaborate effectively across multiple departments, such as Manufacturing, Quality Engineering, Program Management, and Customer Support, to communicate customer requirements and delivery performance
serve as the primary liaison for customer inquiries and issues related to assigned orders, maintaining strong relationships
participate in after-hours Aircraft on Ground (A.O.G.) Response Team support, including holidays and weekends
prepare detailed reports for internal and external stakeholders, ensuring accuracy and compliance with customer agreements
utilize tools like SAP R/3 to manage purchase orders and contractual terms efficiently
support continuous improvement initiatives by identifying opportunities to enhance processes and customer service
coordinate with suppliers and field representatives to maintain smooth operations and timely delivery
ensure adherence to company policies and procedures while meeting customer expectations
Requirements:
Associate's degree in business or a related field
a bachelor's degree is preferred
3-5 years of relevant experience, ideally with aerospace customers
strong verbal and written communication skills are essential
experience with SAP R/3 or similar tools for purchase order management and reporting
familiarity with contract administration and the ability to interpret contractual terms
proven ability to work independently and manage time effectively
prior experience collaborating with cross-functional teams such as engineering and program management
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