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Contract Administrator - London - Salary: £32,000 + benefits - Location: Stratford/Whitechapel (multi-site) - fully office based. Are you highly organised, detail-focused, and confident managing multiple priorities in a fast-paced environment? We're looking for a Contract Administrator to support the delivery of high-quality services across a prestigious multi-site portfolio. About the Company: We are a leading UK provider of specialist cleaning and soft facilities management services, delivering tailored solutions across high-profile commercial environments. Known for our innovative, people-first approach, we pride ourselves on creating exceptional workplaces while maintaining the highest standards of sustainability, health & safety, and customer care. The Role: As a Contract Administrator, you will play a vital role in ensuring the smooth day-to-day running of services across multiple sites. You'll act as a key point of contact for clients and internal teams, supporting operational delivery, reporting, compliance, and continuous improvement.
Job Responsibility
Build strong client relationships through daily communication and excellent service delivery
Support the day-to-day contract operations, ensuring compliance with industry standards and health & safety requirements
Produce accurate reports ahead of client meetings
Coordinate stock levels, equipment, and uniform requirements
Take minutes in management and HR meetings
Monitor contract performance using systems and spreadsheets
Support financial administration including invoices, credits, and record management
Promote a culture of health & safety, sustainability, and wellbeing
Contribute to innovation and continuous service improvement
Requirements
Previous experience in a similar administrative or contract support role (cleaning/FM industry knowledge desirable)
Strong organisational skills with the ability to manage multiple priorities
Confident communicator with the ability to build relationships at all levels
Solid understanding of Health & Safety and compliance requirements (e.g. COSHH, RAMS, HSEQ)
Proactive, reliable, and able to work both independently and as part of a team
IT literate (Google Workspace or similar systems preferred)
High attention to detail with strong problem-solving skills
What we offer
Salary of £32,000
Ongoing training and professional development
Opportunity to work with high-profile clients and sites
A supportive, collaborative team environment
Career progression within a growing and innovative organisation