Contract Administrative Assistant Job at Robert Half (San Francisco)

Contract Administrative Assistant

Robert Half

Location:
United States , San Francisco

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a Contract Administrative Assistant to support families and community members through responsive front-line service in San Francisco, California. This role focuses on providing helpful guidance, coordinating referrals, and ensuring families are connected with the right childcare and support resources without delay. The ideal candidate brings strong administrative ability, comfort with family-facing communication, and a community-centered approach to service.

Job Responsibility:

Welcome and assist families through phone, email, and in-person interactions, offering clear information and directing each inquiry to the appropriate resource or specialist
Manage initial outreach efforts by gathering essential information, documenting interactions accurately, and helping move families through the intake and referral process efficiently
Support day-to-day administrative operations for a community-based children’s hub, including scheduling, record maintenance, and general office coordination
Follow up with families regarding program participation, available services, and access to basic-needs support to help maintain engagement and continuity of care
Enter and update client and service information in internal databases and shared tracking tools while maintaining accuracy and confidentiality
Assist with community outreach activities that strengthen awareness of childcare and social service programs among local families
Use Google Workspace and related office tools to prepare correspondence, organize files, track case-related details, and support team communication
Provide front-desk and receptionist-style support by answering inbound calls, responding to routine questions, and escalating more complex needs when appropriate
Contribute to operational updates, including process-related changes or new system use, as needed during onboarding and program support activities

Requirements:

Previous experience in administrative support, front-desk operations, customer service, or another family-facing support role
Ability to handle inbound calls, data entry, scheduling, and general office tasks with professionalism and attention to detail
Familiarity with childcare navigation, community resources, or social services in San Francisco is strongly preferred
Proficiency with Google Workspace, including email, calendars, documents, and spreadsheets
Strong communication skills and the ability to interact effectively with families from diverse backgrounds

Nice to have:

Bilingual or multilingual ability, especially in Spanish or Chinese
Community outreach experience and a service-oriented mindset

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Work Type:

On-site work

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