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Our client in Holyoke, MA is seeking a Contract Administrative Assistant to support a busy property management office. This is a great opportunity for an organized, professional administrative professional who enjoys a fast-paced environment and providing strong front-office support. Based on general knowledge.
Job Responsibility
Answer and direct incoming calls while greeting residents and visitors in a professional and friendly manner
Provide day-to-day front office support for a busy property management team
Enter and maintain work orders accurately, coordinate service requests, and assist with timely follow-up with maintenance staff and vendors
Post rent payments, update tenant account records, and support administrative tasks related to billing and resident transactions
Assist with the recertification process by collecting documents, tracking deadlines, and helping residents complete required paperwork
Schedule appointments for residents, applicants, inspections, and other property-related meetings
File, scan, and upload tenant and property documents into Yardi, ensuring records are complete, accurate, and accessible
Requirements
Prior administrative experience required
Strong communication and customer service skills
High attention to detail and ability to manage multiple priorities
Comfortable working with office systems and document management tools, including Yardi if applicable