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Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. As the Microsoft Continuous Improvement Program Manager (CIPM), you are responsible for identifying, leading and supporting strategic initiatives to improve operational performance across the organization. This role plays a key part in embedding a culture of continuous improvement by applying lean, six sigma and other performance enhancement methodologies. The ideal candidate has strong analytical capabilities, leadership skills and proven track record of driving impactful change.
Job Responsibility:
Lead and execute Lean Six Sigma projects to drive operational excellence
Analyze business processes and identify areas for cost savings, cycle time reduction, or quality improvement
Facilitate Kaizen events, value stream mapping, 5S audits, and process walkthroughs
Collaborate cross-functionally with teams in Operations, Quality, Engineering, Finance, IT, and HR to deliver measurable improvements
Collect and analyze data using statistical tools (e.g., Minitab, JMP, Excel)
Develop and maintain process documentation, SOPs and control plans
Train and mentor Green Belts or Yellow Belts as needed
Track and report project progress and ROI to senior leadership
Requirements:
Bachelor’s degree in Engineering, Business, Operations, or a related field
Certified Lean Six Sigma Black Belt (ASQ, IASSC, or equivalent)
Min. 7 years of relevant experience in process improvement or operational excellence roles
Proficiency in Lean tools (e.g., 5S, A3 Report, Kaizen Process, Value Stream Mapping, Standardized Work, Error Proofing, Takt Time/Cycle Time Analysis)
Experience with statistical analysis tools (Minitab, SigmaXL, or equivalent)
Strong problem-solving, facilitation, and project management skills
Excellent communication and stakeholder management capabilities
Ability to meet Microsoft, customer and/or government security screening requirements
Verification of Australian Citizenship to meet federal government security requirements
May require an enhanced background check conducted through the Australian Government Security Vetting Agency