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We’re seeking a Continuous Improvement Manager to drive operational excellence across Babylist’s fulfillment and logistics network — starting with our flagship facility in Commercial Point, Ohio. In this critical role, you’ll design and deliver the systems, processes, and visibility that enable Babylist to move goods smarter, faster, and more cost-effectively — from inbound freight arriving at our doors to outbound shipments reaching millions of families.
Job Responsibility:
Lead Network Wide CI initiatives across inbound freight, fulfillment operations, and outbound parcel shipping
Redesign vendor-to-dock processes to reduce lead time, improve visibility, and optimize transportation spend
Partner with internal teams and parcel carriers to improve cost per shipment, delivery performance, and network efficiency
Train and empower operations teams on continuous improvement tools and best practices
Define, track, and analyze KPIs (e.g., receiving productivity, dwell times, parcel cost per order, delivery speed, cycle times)
Partner with leadership and frontline teams to implement new processes and technologies
Work closely with Supply Chain, Transportation, Engineering, IT, and Product teams
Partner with internal stakeholders to evaluate or deploy enhancements to WMS, TMS, and shipping platforms
Plan, execute, and oversee improvement projects, ensuring their timely delivery within budget
Requirements:
Bachelor’s degree in Supply Chain Management, Industrial Engineering, Business, or related field
5+ years of experience in warehouse operations, transportation, or supply chain process improvement, ideally in high-volume e-commerce or 3PL environments
Proven track record implementing or leading Lean, Six Sigma (Green or Black Belt preferred), or similar continuous improvement frameworks
Advanced proficiency in Excel and data visualization tools (Power BI, Tableau, Sigma)
experience with SQL a plus
Experience leveraging AI-enabled analytics and productivity tools
Experience with WMS (preferrable HighJump), TMS, OMS, and parcel shipping systems
Involvement in automation or system implementation preferred
Skilled at managing complex projects through RACI or DMAIC frameworks
Able to engage and influence stakeholders across all levels of the organization
Brings a field-first mindset, traveling to fulfillment and logistics sites as needed
You're comfortable and enthusiastic about working in an AI-forward environment
What we offer:
Competitive salary with equity and bonus opportunities
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
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