Continuous Improvement Lead Job at Owens Corning (Toledo)

Continuous Improvement Lead

Owens Corning

Location:
United States , Toledo

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Continuous Improvement (CI) Lead is a senior role within North America Pricing Operations, responsible for driving strategic process improvements, system enhancements, and automation initiatives across Roofing, Insulation, and Composites. Reporting to the Business Solutions Lead, this role partners closely with Business Analysts and other team members to lead complex projects, mentor team members, and implement innovative solutions that improve efficiency, accuracy, and customer experience. The CI Lead serves as a subject matter expert in data analytics, reporting tools, and emerging technologies, ensuring the team remains at the forefront of process optimization and digital transformation.

Job Responsibility:

Lead a variety of projects with a varying range of complexity, including cross-functional project teams
Maintain project documentation in Velocity and ensure timely execution of deliverables
Actively participate in project reviews and identify opportunities for improvement
Proactively communicate with key stakeholders at all levels of the organization
Be an expert resource to the pricing operations & leadership team as it relates to tools, processes, and projects over which this role has direct accountability
Maintain and enhance Power BI reports, including troubleshooting errors, updating prompts and filters, and managing master data (approver assignment rules, rule-based approvals, product details)
Build and optimize reports using DAX, M code, and data modeling principles
Collaborate with GIS and Business Solutions Lead on D365 enhancements and testing plans
Identify and implement process improvements to increase efficiency and accuracy
Serve as the primary point of contact for trialing emerging technologies and developing proof-of-concept models
Design and deliver training on AI tools and other technologies adopted by the Pricing Operations team
Understand and maintain content on current SharePoint sites and leverage use of SharePoint as a storage mechanism for projects as necessary
Create basic workflows in Power Automate as required by projects
troubleshoot existing flows
Coordinate testing plants with GIS partners
gather and present required information for decision making
Execute basic rule changes and vacation delegations in D365
act as a backup to the Business Solutions Lead
Manage day-to-day requests submitted to the Pricing Systems Requests inbox
Provide backup support for offshore teams (Genpact) on daily process questions
Provide indirect leadership and guidance to Controls Analysts, Business Analyst, Pricing Analysts, and Pricing Generalists
Act as a mentor to the Business Analyst role, fostering skill development and continuous improvement mindset

Requirements:

Bachelor’s degree required (preferred degree: Data Science or IT with data focus
other degrees: Business, Finance, or Accounting)
5-7 years related experience in process improvement, analytics, and project management
Advanced proficiency in Power BI (DAX, M code, data modeling)
Experience with SAP, D365, and SharePoint
Proficient in MS Office core suite (Outlook, Word, Excel, and PowerPoint. Experience with Access and Visio preferred)
Strong business acumen and ability to influence cross-functional teams

Additional Information:

Job Posted:
January 29, 2026

Work Type:

Hybrid work

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