Continuous Improvement Lead Job at Microsoft Corporation (Redmond)

Continuous Improvement Lead

Microsoft Corporation

Location:
United States , Redmond ▼
Atlanta
San Antonio
Phoenix

Category:
IT - Administration

Contract Type:
Not provided

Salary:

139900.00 - 274800.00 USD / Year

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Job Description:

Microsoft Cloud Operations and Innovation (CO&I) is the team behind the cloud and AI infrastructure. Within CO&I, the Engineering Procurement & Construction (EPC) organization is responsible for delivering core datacenter infrastructure for Microsoft’s cloud and AI business. The Microsoft portfolio consists of complex, multi-disciplinary, large scale, multi-year datacenter construction and lease projects. Your role will focus on both performance improvement and knowledge management across the Datacenter Construction organization. Successful candidates will have a combination of technical and business acumen, coupled with experience in driving large-scale programs across multiple stakeholder groups.

Job Responsibility:

Identify, prioritize, and structure improvement opportunities that drive measurable gains in schedule, quality, cost, safety, or reliability
Apply disciplined continuous improvement methodologies (e.g., PDCA, root cause analysis) to diagnose issues and develop sustainable solutions
Partner with cross functional teams to redesign processes, eliminate waste, and improve end-to-end execution
Lead workshops, working sessions, and forums to capture learnings, align stakeholders, and drive adoption of improvements
Lead requirements gathering with internal teams to define functional needs for new and evolving internal tools
Establish governance, tracking, and reporting mechanisms to monitor progress, benefits realization, and recurrence reduction
Enable teams through targeted training, coaching, and just-in-time guidance to embed continuous improvement into daily operations
Maintain and evolve roadmaps, tools, and knowledge repositories to ensure scalability and long-term impact
Own and operate the EPC Lessons Learned program from end to end, including intake, quality review, governance, tooling, and resolution of entries
Chair regular Lessons Learned sessions, preparing materials, facilitating discussions, and managing all pre- and post-meeting communications
Review new submissions regularly and engage directly with originators to validate context, root cause, and intent prior to SME assignment
Lead program communications and recurring community meetings to drive awareness and adoption
Identify, plan, facilitate, and synthesize Lessons Learned workshops and retrospectives, translating outcomes into actionable insights
Compile and curate lessons to deliver targeted, just-in-time training sessions
Coordinate closely with partner programs to ensure alignment, integration, and shared insights

Requirements:

Bachelor's Degree AND 6+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
3+ years of experience managing cross-functional and/or cross-team projects
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Nice to have:

Bachelor's Degree AND 12+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
8+ years of experience managing cross-functional and/or cross-team projects
Proven experience in Construction Project Management (min. 8 years experience), preferably in Data Centers
Strong problem-solving capabilities and experience driving Continuous Improvement initiatives
Demonstrated track record of working cross-functionally and across geographies to drive impact and deliver results
Ability to influence others without having direct authority over them
Self-driven individual who can define and implement roadmap with minimal guidance

Additional Information:

Job Posted:
March 20, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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