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Drive operational excellence across Formic’s deployed robotic systems. Identify recurring performance gaps, deployment inefficiencies, and workflow friction, then implement structured improvements that increase reliability, standardization, and customer impact. This role blends field insight with analytical rigor.
Job Responsibility:
Gather and synthesize customer and field feedback to identify systemic improvement opportunities
Translate recurring issues into structured initiatives with clear ownership and measurable outcomes
Analyze deployment and operational workflows to identify inefficiencies and failure patterns
Develop and implement process changes that improve reliability, standardization, and performance
Partner cross-functionally to ensure improvement initiatives are executed and sustained
Track key performance metrics to measure impact and inform decision-making
Document updated processes, standards, and best practices to improve repeatability
Promote structured problem-solving and a culture of continuous improvement
Requirements:
4+ years of experience in process improvement, operations, industrial engineering, or a related technical environment
Strong analytical and structured problem-solving skills
Ability to translate ambiguous field feedback into clear, actionable improvement plans
Comfort working in manufacturing, robotics, or industrial environments
Ability to influence without direct authority across cross-functional teams
Familiarity with Lean, Six Sigma, or other structured improvement methodologies
Nice to have:
Experience working with robotic systems, automation vendors, or systems integrators
Experience in manufacturing, logistics, or industrial automation environments
Certification in Lean Six Sigma or similar frameworks
Experience using data analysis or visualization tools such as Excel, Tableau, or Power BI
What we offer:
Equity in Formic: Participate in our stock option program
Competitive & Uncapped Commission Structure
Comprehensive Healthcare Coverage: Medical, dental, and vision insurance
Additional Insurance Benefits: FSA and DCFSA, life insurance, short-term disability, and long-term disability
Employee Assistance Program (EAP)
Paid Parental Leave Program: Up to 12 weeks of paid parental leave
Company-sponsored 401(k)
Home Office Stipend: A one-time allowance for fully remote and hybrid employees