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As the Continuous Improvement & Process Coordinator , in a context of strong, sustained US business growth, you will directly collaborate with the Vice President of Distribution & Service Center, Senior Director of Logistics and Distribution, Senior Director of Distribution Services & Traffic, Senior Director of Import/Export, Director of Traffic & Purchasing, Director Building Administration and Operations and their teams to oversee and assist in the creation of their Standard Operating Procedures, Risk management, process documentation, and continuous improvement. Key responsibilities will include (but not be limited to) the processes related to the opening of a regional distribution center and the optimization of current New Jersey in-house distribution center operations. You will also establish a strong reputation and build relationships with Hermès colleagues in both France and the US, as well as with external partners (3PL, consultants). This role will be critical for the execution of the Hermès 5-year logistics and distribution roadmap in the US.
Job Responsibility
Collaborates with local Distribution management on improvements to workflow, process and perform time studies
Responsible for the creation of Standard Operating Procedures (SOPs)
Define Process maps for all departments and activities in Dayton
Create Risk mapping for teams
Identifies and mitigates risks, and drives continuous improvement throughout the supply chain for all other assigned projects (for ex. transportation network optimization, warehouse slotting…) and activities (merchandise vs. non-merchandise, retail vs. E-Commerce…), with sustainability at the core of all options and solutions identified
All other duties assigned by the Sr Manager of Logistics Projects, Sr Director of Logistics and Distribution, or VP of Distribution & Service Center
Oversee and assist in the creation of Standard Operating Procedures, Risk management, process documentation, and continuous improvement
Requirements
2-3 Years Minimum of Related Experience in Retail/Luxury Supply Chain and Distribution
Bachelor’s Degree required
Strong interpersonal & communication skills, and ability to collaborate efficiently with all levels of the organization
Knowledge of Distribution Center best practices and processes
Ability to work both independently (multitask with little supervision) and in a team environment (cross-departments/functions)
Ability to work under pressure, to anticipate and to adapt
Strong analytical and organizational skills
Customer service mindset
French and/or Spanish language skills are highly desirable
Previous experience at Hermès or another luxury goods retailer
Microsoft Outlook, Excel, Word, Visio, and PowerPoint
SAP
Warehouse Management System ("Manhattan")
Transportation Management System
Nice to have
LEAN certification preferred
Industrial Engineering Degree preferred
French and/or Spanish language skills are highly desirable
Previous experience at Hermès or another luxury goods retailer
What we offer
Commission and bonus incentives based on sales performance
Medical, Dental, Vision
Life Insurance and Disability
Paid time off (annual vacation of 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time)
Paid Parental leave and transition time
401(k) and Roth Retirement plan with company matching and profit sharing
Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance
Product discount and EAP resources
Access to Calm App, Health Advocate, Family Building Support and more