Continuous Evaluation Program Manager

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. At its core, datacenter availability isn’t just a metric, but a promise of continuity. It is imperative to identify availability improvements & opportunities across Microsoft datacenters. This goal will continually allow our operational cloud to scale in a safe, secure, and reliable manner for our customers. The Continuous Evaluation Program (CEP) is a strategic initiative within Microsoft’s global datacenter operations, designed to systematically assess, monitor, and optimize the ongoing operational readiness of our infrastructure. CEP plays a critical role in strengthening Microsoft’s availability, business reputation, and customer experience by proactively identifying risks, mitigating exposure, and driving consistency in operational excellence. As we accelerate our speed to market, CEP ensures scalable, reliable, and high-quality solutions through continuous evaluation and behavioral influence.