Continuity of Business & Operational Resilience Job at Citi (London)

Operational Resilience (Continuity of Business) Senior Manager - VP

The role requires a leader who can lead and support Citi's Enterprise Resilience...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience in Operational Resilience and/or Continuity of Business is essential
Experience in banking or financial services is required
Knowledge of Citi business operations is an advantage
Ability to manage projects, expectations, and maintain key relationships
Familiarity with the emerging regulatory environment as it relates to third-party risk management and Operational Resilience
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Excellent verbal and written communication skills
Bachelor’s/University degree or equivalent experience

Job Responsibility

Develop and manage the production and documentation of CoB solutions for multiple functional areas
Understand measures used to determine whether a business can remain within its impact tolerance (ITOL)
Define, implement, and apply area wide Ops Res and CoB policies and standards
Manage all related Ops Res and CoB deliverables such as: IBS identification, ITOL setting, scenario testing and the monitoring of ITOL breaches
Business Impact Analysis, Enhanced Business Impact Analysis, Table Top Exercises including understanding of DoS and DoA testing
Filter and communicate updates from Citi’s Office of Emergency Management (OEM) and/or Cyber Fusion Center to respective Ops Res and CoB teams as needed
Operate with a limited level of direct supervision
Exercise independence of judgement and autonomy
Act as SME to senior stakeholders and /or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Operational Resilience Manager

The Operational Resilience Manager is responsible for the overall Protection and...

Location

Romania , Bucharest

Salary:

Not provided

Allianz

Expiration Date

Until further notice

Requirements

University degree
At least 3-5 years of relevant working experience in Protection & Resilience domains (Global Incident Management / Crisis Management) ideally in the financial / insurance industry
Ideally holder of recognized qualification and certification in one of the Protection & Resilience domains
Proven experience in Project & Stakeholder management
Proven experience in incident management (IT / non-IT) / crisis management
Ability to analyze data and extrapolate relevant information, identify problem root causes and think creatively for solutions
Experience in conducting Protection & Resilience relevant workshops and training
Entrepreneurial with strong collaboration skills
Strong customer service orientation
Ability to deliver high-quality results and takes ownership of initiatives

Job Responsibility

Offer a unique mix of consultancy & operational services for Business Continuity Management, Emergency Response Management, and Protective Security Management offered to clients globally
Ensures the P&R Experts and Coordinator have clear tasks to achieve the objectives and the deliverables of the P&R programs
Responds / ensures the quality, and supervises the various internal assessments for the domains they are responsible for
Supervises the compliance of the local hubs with the internal standards and regulations
Ensures maturity growth and regulatory compliance for the P&R domains they are responsible for
Ensures a good collaboration with Risk Management and other connected functions

What we offer

Fixed salary compensation along with fixed benefits
Flexible benefits that can be individually customized
Additional vacation days (work tenure, Allianz tenure, special events, Paid day for child medical check-up)
Rewards and Recognition Program (Team Excellence Award, Anniversary Awards, Above & Beyond Awards, Thank you for your contribution!)
Complete training curricula available (tailored courses): International Certifications (Agile, Lean Six Sigma, Prince, ITIL, IFOA, ACCA, IACCM etc.), Comprehensive Leadership Programs, LinkedIn Learning, German Language Courses for any level
All you can read with Bookster
Share Purchase Plan
Allowances for special events (Birth Allowance, Losing a Family Member)
Flexible working environment (work from home, hybrid)
Medical services

Fulltime

Senior Audit Manager – Operational Resilience

The Senior Audit Manager is a senior-level management position responsible for m...

Location

Canada , Mississauga

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in a related role
Suitable Internal Audit Experience from a highly regulated industry
Audit experience in Operational Resilience and demonstrated ability to lead complex Operational Resilience engagements including assessment of important business services, impact tolerances, resource mapping and vulnerabilities identification and tracking
Experience of leading Audit team through audit engagements
Experience in business, functional and people management
Related certifications (CIA, CISA, CISSP, CRISC, or similar) preferred
Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
Demonstrated ability to implement continuous improvement and innovation in audit tools and techniques
Strong stakeholder management skills
Effective negotiating, influencing and relationship management skills

Job Responsibility

Manage a team of Internal Audit professionals, recruit staff, lead professional development, build effective teams and manage a budget
Deliver audit reports, Internal Audit and Regulatory issue validation and business monitoring and governance committee reports
Lead reviews for all types of reviews, including the most complex, and review and approve Business Monitoring Quarterly Summaries
Participate in major business initiatives and pro-actively advise and assist the business on change initiatives
Implement integrated auditing concepts and technology, and follow trends in the Audit field and adapt them for the Audit function
Identify solutions for a variety of complex and unique control issues, utilizing complex judgement and sophisticated analytical thought
Analyze report findings, and recommend interventions where needed, proposing creative and pragmatic solutions to risk and control issues
Partner with Directors and Managing Directors to develop approaches for addressing broader corporate emerging issues
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Fulltime

Enterprise Resilience Operations Analyst

The Enterprise Resilience Operations Analyst is a strategic professional who con...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Extensive experience with financial risk and/or relationship management
Knowledge of Citi business operations
Ability to manage projects, expectations and maintain key relationships
Familiarity with the emerging regulatory environment as it relates to Business Disruption risk management
Advanced project management, data analysis and reporting ability
with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
Excellent verbal and written communication skills

Job Responsibility

Lead and manage security and solutions for multiple functional areas
Define, implement, and apply area-wide security and Continuity of Business policies and standards
Identify and utilize a global risk management model
Manage and monitor all Continuity of Business deliverables such as Business Impact Analysis, Business Recovery Plans, Table Top Exercises
Exercise independence of judgment and autonomy
Act as SME to senior stakeholders and other team members
Assess risk when business decisions are made, ensuring compliance with laws, rules, and policies

What we offer

27 days annual leave (plus bank holidays)
A discretional annual performance-related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

IT Service Continuity Manager

Ivy Partners is a Swiss consulting firm dedicated to helping businesses navigate...

Location

Portugal , Lisboa

Salary:

Not provided

IVY Partners

Expiration Date

Until further notice

Requirements

Comprehensive understanding of the Business Continuity Management lifecycle and IT Operations and IT Continuity Service Management
Familiar with Group Operational Resilience processes and tools
Possess expertise in IT Operations and IT Continuity Service Management, stakeholder management, and process improvement to enhance organizational resilience capabilities
Experience handling sensitive information related to company infrastructure, security incidents, and crisis responses with high levels of discretion and confidentiality
Skilled in Risk Management frameworks, including risk assessment, business impact analysis, and recovery strategies
Proficiency in data analysis and reporting, with basic skills in Excel (pivot tables, formulas, charts)
Experienced in drafting and updating resilience plans and training materials and are familiar with ITIL, ISO 22301, and ServiceNow
Comfortable working in a professional English environment and context

Job Responsibility

Strengthen Crisis Management, Business Continuity, and IT Service Continuity Management systems
Conduct comprehensive Business Impact Analyses (BIAs) to assess potential impacts of disruptions on critical business functions
Develop, update, and maintain Business Continuity Plans (BCPs) to ensure operational recovery and continuity
Design and deliver training programs to educate employees on crisis management protocols, covering various risks such as physical loss, cybersecurity threats, and polycrises
Promote a culture of preparedness through regular awareness campaigns that enhance staff response capabilities
Contribute to creating and maintaining all documentation required by the Operational Resilience Framework, including strategic documents, processes, recovery plans, catalogs of solutions, reports, and remediation plans

What we offer

Taking care of our employees | Providing a supportive environment where everyone is valued, with training and development opportunities both in Switzerland and internationally
Creating a trust-based workplace | Working with us means building a relationship founded on transparency, professionalism, and commitment
Encouraging innovation | We combine technology and creativity to achieve impactful digital transformations
Embracing our responsibilities | The collective is at the heart of what we do, and we strive to make a positive impact

Fulltime

Enterprise Resilience Senior Specialist

As our Enterprise Resilience Senior Analyst, you'll be a seasoned expert leading...

Location

United States , Englewood

Salary:

41.14 - 61.20 USD / Hour

American Nursing Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree, 4 to 6 years of applicable work related experience may be considered
Minimum five (5) years’ experience in Business Continuity, Cyber Resilience, and Disaster Recovery
Minimum three (3-5) years leading large-scale crisis and resilience programs and initiatives

Job Responsibility

Design, manage, and execute a comprehensive training and exercise program (tabletops, drills, functional and full-scale exercises) and lead after-action reviews to validate capabilities, identify gaps, drive remediation, and build system-wide response proficiency
Lead the enterprise business continuity program by planning, developing, and managing global risk, intelligence, and business continuity initiatives to ensure system‑level preparedness, response, and recovery capabilities are designed, implemented, and continuously improved
Serve as the senior subject matter expert and trusted advisor to executive leadership, clinical and operational leaders, cybersecurity, legal, and communications teams
provide guidance before, during, and after incidents and, when needed, act as incident commander, incident manager, or senior advisor to enable timely, coordinated decision-making and recovery
Coordinate cross-functional preparedness and resilience efforts across clinical, IT/cybersecurity, facilities, logistics, communications and other stakeholders, and advise on risk mitigation strategies, policies, processes, and technology improvements to reduce disruption impact
Establish metrics, reporting, and governance for resilience and business continuity planning
prepare briefings for senior leadership and governance committees and track corrective actions to closure to ensure continuous improvement and accountability
Maintain external partnerships and regulatory and industry awareness—public health, emergency management, regional healthcare coalitions, law enforcement, and vendors—and ensure all business continuity activities comply with organizational, legal, privacy, and security requirements

What we offer

medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings

Fulltime

Audit Manager

The Audit Manager is an intermediate level role responsible for performing moder...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Internal Audit Experience from a highly regulated industry, such as Financial, Banking, Insurance, Pharma, Energy, US Government, or similar is required
A suitable level of highly preferred candidates will have led Audit teams through many different audit engagements
Audit experience in at least one of the following areas: Cyber/Infrastructure, Technology, Third Party, Operational Resilience, or Business Continuity
Related certifications (CIA, CISA, CISSP, CRISC, or similar) is preferred
Effective verbal, written and negotiation skills
Effective project management skills
Effective leadership skills
Effective influencing and relationship management skills
Demonstrated ability to remain unbiased and independent in a diverse and challenging work environment
Bachelor's/University degree, Master's degree preferred

Job Responsibility

Consistently develop, execute, and deliver audits, including reporting, in a timely manner, in accordance with Internal Audit and Regulatory standards
Lead the Business Monitoring Quarterly Reviews
Complete Risk Assessments as required
Collaborate with teams across the business and determine risk impacts on the overall control environment and audit approach
Manage audit activities for assigned work and the associated entities
Recommend interventions to issues, propose solutions for risk and control problems, partner with Senior Management to develop approaches for broader corporate issues
Apply in-depth understanding of Internal Audit standards, policies and regulations to a specific product or function area
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing, and reporting control issues with transparency

What we offer

Global benefits to support well-being, growth and work-life balance

Fulltime

Cloud Resiliency Engineer

Cloud Architect will support customers through focused technical engagements aim...

Location

Egypt , Cairo

Salary:

Not provided

Concentrix

Expiration Date

Until further notice

Requirements

Minimum 5+ years of hands-on experience in the following areas: Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure
Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services
Familiarity with cloud-native resiliency patterns and site reliability engineering (SRE) methods
Proven ability to assess and design effective Major Incident Response Plans (MIRPs) that align with operational SLAs and business risk tolerances
Experience in business continuity planning, incident response coordination, and process maturity assessments
Excellent communication and documentation skills for technical and executive stakeholders
Background in technical consulting or assessment-based delivery engagements

Job Responsibility

Support customers through focused technical engagements aimed at improving the reliability, continuity, and recoverability of their cloud environments
Combine deep technical expertise in Microsoft Azure with a strong command of disaster recovery, business continuity, and operational resiliency processes, including the design and evaluation of Major Incident Response Plans (MIRPs)
Assess both cloud infrastructure and resiliency processes end-to-end, identifying risks, aligning to best practices, and delivering clear, actionable recommendations that strengthen the customer’s ability to withstand and recover from disruptions

Continuity of Business & Operational Resilience

Citi

Location:
United Kingdom , London

Category:
-

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 26, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Continuity of Business & Operational Resilience