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Citi Logo Citi · Finance

Continuity of Business and Crisis Management Lead Analyst

India, Chennai · Job Posted March 05, 2026
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Job Description

The COB & CM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Job Responsibility

  • Develops and manages security and or COB solutions for multiple functional areas
  • Subject matter expert in at least one security and/or COB technology or policy discipline
  • Defines, implements, and applies area wide security and or COB policies and standards by leveraging knowledge of globally accepted information security and or COB principles
  • Identifies and utilizes a global risk management model
  • Manage all related COB deliverables such as : Business Impact Analysis, Business Recovery Plans, Crisis Management plans, Table Top Exercises
  • Filter and disseminate updates from Citi’s Office of Emergency Management (OEM) and / or Cyber Fusion Center to respective COB entity BRC and provide guidance on crisis planning/ actions as needed
  • Has the ability to operate with a limited level of direct supervision
  • Can exercise independence of judgement and autonomy
  • Acts as SME to senior stakeholders and /or other team members
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • 9-13 years experience with Third Party oversight, risk and/or relationship management
  • Knowledge of Citi business operations
  • Ability to manage projects, expectations and maintain key relationships
  • Familiarity with the emerging regulatory environment as it relates to Third Party risk management
  • Advanced project management, data analysis and reporting ability
  • with a good understanding of supporting technologies (applications, reporting tools, and data presentation)
  • Excellent verbal and written communication skills
  • Bachelor’s/University degree, Master’s degree preferred
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