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Our contingent workforce provides us with the flexibility to scale talent quickly in response to changing business needs, seasonal demands, or specialized project requirements. It enables access to a broader pool of skills and expertise without the long-term commitment of traditional hiring. This approach can also help manage costs more effectively while maintaining agility in a competitive market. Job Purpose: As we infuse this population into our total talent landscape, we are building in-house contingent workforce management capabilities to support this extended workforce leveraging a new tool and new process. We are aiming to: Achieve complete visibility and control over contingent worker data and supplier performance. Create a seamless and compliant environment for managing contingent workers, ensuring their effective integration into our workforce. Uphold the highest standards of governance and operational excellence, minimizing risks and maximizing operational efficiency to be compliant with the ESRS before end of 2025. This role will join two counterparts based in Cairo, Egypt and Manila, Philippines and report into a Manager based in the United States.
Job Responsibility:
Lead the Contingent Worker Tracking Program for the assigned region & markets: Ensure compliance, controls, and comprehensive reporting. Deep dive into data to uncover trends, patterns, and potential issues related to workforce health and supplier performance
Manage and monitor Supplier Engagement & Performance Monitoring: Through regular reporting, ensure all metrics and KPIs are produced in line with contractual agreements. Identify and address non-compliance in collaboration with procurement & local teams where required
Maintain Stakeholder Communication: Clearly communicate findings, trends, risks, and recommendations to key stakeholders to mitigate risks and ensure program continuity
Issue Escalation: Maintain open communication and escalate issues to leadership, HR Market Lead, and the relevant Procurement team regarding supplier performance and compliance with Contingent Worker policies
Continuous Improvement: Propose and implement enhancements and improvements on process, technology, and governance to boost the efficiency and effectiveness of the programme
Requirements:
3+ years of RPO, recruitment management or MSP experience, leveraging systems & tools with data accuracy at the forefront
Advanced proficiency with Excel and PowerBI a plus
Supplier management experience a plus
Fluent in English
Experience working in a global team environment and/or across multiple markets is preferred
Flexibility of working hours (earlier mornings or later evenings) is required 3 days per week
Nice to have:
Advanced proficiency with Excel and PowerBI a plus
Supplier management experience a plus
Experience working in a global team environment and/or across multiple markets is preferred