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Quantum Metric is seeking a creative, motivated, and tech-savvy Content & Social Specialist to join our Brand Experience team. You’ll be the hands-on creator behind the content that brings our brand to life — from scroll-stopping LinkedIn posts to compelling campaign copy and field event promotions. In this role, you’ll write, record, edit, and publish content across multiple channels, helping us share our story with the digital and product leaders shaping the future of customer experience. We’re looking for someone who thrives on curiosity, takes ownership of their work, and brings a positive, can-do attitude to every project. This role is perfect for someone who’s equal parts writer and creator. You’ll experiment with AI tools to make the creative process smarter and faster, while ensuring every asset delivers value long after its launch.
Job Responsibility:
Create, edit and publish multi-channel content: Draft and edit blogs (including SEO-optimized pieces), campaigns assets (emails, web copy, digital ads, nurture sequences), and field event promotions
Own social execution: Manage Quantum Metric’s organic social (LinkedIn, Instagram, Facebook) with a steady weekly cadence
support executives/SMEs with post drafting and ideation
monitor engagement and optimize formats
Repurpose and remix content for longevity: Turn pillar assets — such as benchmark reports, webinars, and major campaigns — into a planned stream of waterfall pieces to sustain engagement over time
Coordinate and collaborate: Maintain the content calendar, route deliverables through stakeholders, partner closely with Campaigns, Field Marketing, and Product Marketing to align priorities
Work smarter with AI: Use Gemini, ChatGPT, and Goldcast AI for ideation, research, repurposing, and optimization
maintain a shared prompt library and workflows
Requirements:
2–4 years of experience in content, marketing, or communications (B2B tech or SaaS preferred)
Strong writing and editing skills — able to adapt tone for blog, social, campaign, and web copy
Experience managing social channels, particularly LinkedIn, and understanding what drives engagement
Comfort with short-form copywriting for ads, emails, and event campaigns
Familiarity with AI writing or creative tools (Gemini, ChatGPT, or similar)
Highly organized, detail-oriented, and capable of managing multiple projects at once
Collaborative team player with a proactive mindset — equally comfortable brainstorming creative ideas and executing them
A sense of humor and optimism — you don’t get bogged down in the unexpected, you roll with it and find creative solutions
Nice to have:
Experience writing for executive thought leadership or social ghostwriting
SEO/GEO optimized writing
Short-form video awareness (basic editing or scripting)
Familiarity with project management tools like Asana
What we offer:
Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)
FSA, DCFSA, and HSA accounts
Employee Assistance Programs (EAP)
Telehealth options
Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident
Healthy Rewards – Discount Programs
Discounts on Pet Insurance
401k (with employer match) and Options / Equity
13 company holidays
Unlimited Paid Time Off
Sick leave
Parental/Adoption Leave
Promotional opportunities
Rewards and recognition programs
Robust onboarding and training program
One-time stipend for work-at-home employees
Monthly business expense stipend
Flexible work environments
Employee Discount Program (Perks at Work)
Employee Referral Program
Lead Referral Program
MacBook and awesome swag delivered to your door
Encouraging and collaborative culture
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)
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