Content Quality Assurance Specialist Job at Coursera (Delhi/NCR)

Quality Assurance Specialist (Learning Content)

Instinct is working with a long-standing client and world-renowned global profes...

Location

United Kingdom; United States

Salary:

Not provided

Instinct Resourcing

Expiration Date

Until further notice

Requirements

Significant experience in quality assurance / quality review of complex learning or exam materials
Exceptional attention to detail and accuracy – especially with confidential exam content
Strong working knowledge of Canvas or other LMS platforms
Confidence editing HTML, including tables and layout
Ability to spot discrepancies across multiple systems
Excellent written and verbal communication skills across time zones
Highly organised, process-driven, and comfortable using structured workflows and version control
Experience conducting UAT on digital learning materials
Ability to manage multiple modules in parallel and meet tight deadlines
Must use personal mobile device for MFA

Job Responsibility

Review exam and learning content to ensure compliance with the organisation’s most up-to-date writing, style, and editorial guidelines
Become fully familiar with internal documentation and rules before making updates
Conduct detailed content reviews and implement required revisions
Identify materials ready for ingestion into the LMS (Canvas)
Prepare associated spreadsheets and documentation for upload (actual upload handled by another team)
Conduct comprehensive quality reviews to validate accuracy, format, and placement of content
Compare LMS output to the original source materials and correct discrepancies
Edit HTML – especially tables, spacing, and layout to ensure correct display
Record changes for secondary internal review
Click through modules, pages, and quizzes to test the full learner experience

Senior Specialist – Quality Assurance

The QA Specialist will work in projects related to Adobe Campaign, Adobe Experie...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Master’s degree preferred (MBA/MS Computer Science/M.Tech Computer Science, etc.)
Overall 5-7 years of relevant experience in QA domain with Adobe Campaign Classic, AJO, CDP, AEP
Relevant working experience in a communication platform or MarTech stack
Adobe certifications preferred
Ability to program in HTML/CSS/JavaScript
Ability to write & understand complex SQL queries
Understanding of Email, SMS, PUSH, including responsive design principles, templating, and data schemas
Deep knowledge of email marketing principles including responsive design and familiarity with cross-client rendering issues & test practices across email clients. (e.g. Gmail, Outlook, Yahoo, etc)

Job Responsibility

Design and execute comprehensive test plans for campaigns, workflows, segments and real-time journeys across Adobe Campaign Classic, AJO and AEP environments
Validate campaign configurations, personalization logic and dynamic content rendering across email, SMS, and in-app channels in ACC/AJO/CDP
Conduct end to end testing of customer journeys in AJO, ensuring triggers, conditions and touchpoints behave as expected based on customer behavior and profile data
Validate schema configurations, data sets and event configurations in ACC/AEP/AJO
Run rendering tests across major email clients (e.g. Outlook, Gmail, Yahoo) and devices (desktop, tablet, mobile) using tools like Email on Acid, Litmus, etc to ensure consistent cross=platform customer experiences
Validate UTM parameters and tracking links for proper analytics attribution and campaign performance monitoring. Review email design elements to ensure they align with standards and testing all hyperlinks, CTAs to ensure they lead to the intended destinations
Ensure compliance with internal QA standards, marketing governance policies and data privacy regulations
Collaborate with Stakeholders to plan test schedules & strategies in accordance with project scope or delivery dates
Documenting any issues identified during the QA process and regularly optimizing the QA checklist
Manage and optimize data processes, conducting knowledge share sessions within the team so as to ensure 100% quality and avoiding redundancy of internal errors

Quality Assurance Specialist, Medical Communications

Location

India

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Experienced Medical Writer (1-2 years)
Scientific background and degree (PharmD, MD, PhD or Masters)
Knowledge of IT and digital solutions
Strong attention to detail and accuracy
Ability to manage and prioritize multiple, detailed activities
Results-orientated with fast and focused execution
Good communication, coordination and time management skills
Ability to work within a team or across multiple teams (including remotely) as well as independently
Fluent in oral and written English with high level of communication skills
Values teamwork, collaboration, and innovation

Job Responsibility

Cross check scientific information against cited references and ensure medical accuracy (fact check)
Ensure consistency with product label where applicable
Verify presence of essential information
Correct interpretation of scientific data from reference/sources
Alignment/formatting of content as per style guides/journal guidelines/congress guidelines
Ensure consistency of scientific content across different sections (including text, figures, tables)
Accurate bibliography/in-text citation and alignment of figures/graphs as per branding guidelines
Confirm that every sentence is source annotated, and each source annotation matches with respective reference and vice versa
Ensure that information is presented in a neutral manner without any interpretations and/or author’s conclusion
Track work and communicate with client team on job reviews, prioritization etc., through emails and teleconferencing if needed

QA & Content Specialist

It’s one thing to design an experience, another to handle the engineering and de...

Location

United States , Atlanta

Salary:

Not provided

Nebo Agency

Expiration Date

Until further notice

Requirements

At least 1+ years of website quality control and/or quality assurance experience including the creation of specifications, QA plans, and execution of QA processes
At least 1+ years of content management experience including the creation of implementation plans, and page-building in component-driven content management systems
A mindset for planning and organizing
Experience with the “behind the scenes” CMS roles
Knowledge and experience working with a creative team, from research through to development and QA
An ability to juggle multiple assignments and take ownership of projects
A strong understanding/appreciation of collaboration from all teams
Communication skills to solicit feedback and resolve content or structure issues collaboratively and proactively

Job Responsibility

Own the quality assurance, page building, content entry, and content management for our client’s experiences
Build experiences with a blend of skills, from a keen strategic understanding of information architectures and website structures to understanding and building pages from pre-existing components
Heavily collaborate with our other creative teams — UX, design, engineering, etc.
Help ensure a bug-free, visually precise, content-complete experience
Build component-driven websites with a sharp eye for detail

What we offer

Hybrid in-office/remote work or fully remote work options designed to fit your needs
Unlimited PTO
Free attendance to local marketing events

Content Management Specialist

Our client, an association in DC, is seeking a temporary Content Management Spec...

Location

United States , Washington

Salary:

26.00 - 34.00 USD / Hour

Beacon Hill

Expiration Date

Until further notice

Requirements

2+ years of CMS management experience
Proficiency with HTML and CSS with a familiarity in HubSpot
A bachelor's degree is required
Experience in financial services or an association is highly desired
Great interpersonal and multitasking skills with attention to detail

Job Responsibility

Maintain a streamlined experience while ensuring brand consistency and alignment
Support day-to-day email production, post-event surveys, and digital communications
Manage online assets, maintain consistency and compliance, and perform quality assurance
Perform research and make recommendations based on site architecture and user journeys
Additional tasks and responsibilities as necessary

What we offer

Hybrid flexibility

Fulltime

Quality Process Improvement Specialist

This role will require the use and application of quality and process improvemen...

Location

United States , Tucson

Salary:

Not provided

Tucson Medical Center

Expiration Date

Until further notice

Requirements

Bachelor’s degree in healthcare, Nursing, Communications, Finance or related field or equivalent combination of experience and education
Five (5) years of experience in healthcare field
Knowledge with project facilitation from start to finish
Knowledge of root causes creating process problems
Skill in verbal/written communication and report development
Skill in public speaking and presenting information
Skill in developing and maintaining working relationships
Skill in applying and teaching exceptional customer service
Ability to develop, interpret and read detailed documents, contracts, proposals
Ability to listen and accurately interpret others’ communication

Job Responsibility

Use and application of quality and process improvement tools, and methods for developing and improving processes
Assist with engaging leaders to empower staff to drive improvements
Perform and oversee ongoing Quality Improvement activities to assure patient safety and evidence based practice, as well as, timeliness, accuracy and compliance
Work independently and in collaboration with the medical staff and other members of the health care team in developing ongoing evaluation programs to identify, resolve, and report opportunities to improve patient care
Creates well-developed oral and written communications
Organizes and delivers professional presentations
Assists with organizing and coordinating process improvement using Lean and quality improvement tools and methodology
Develops rapport with customers, suppliers, leaders, and employees
Coaches, mentors, teaches, and develops staff members in use and application of quality and process improvement tools
Assists with facilitating and motivating cross-functional work groups

Fulltime

Content Onboarding Analyst

This role entails building and managing the universe of web content resources th...

Location

India , Mumbai

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

Excellent communication and problem-solving skills
1+ years of data entry and/or data maintenance experience
A high aptitude and willingness to learn

Job Responsibility

Web content research: Perform research to discover new web sources based on the established content onboarding policies or client requests
Content Analysis: Evaluate requested web sources to identify content sets that need to be onboarded
Content Onboarding: Configure new web crawling/scraping jobs via admin interface
Content Maintenance: Maintain existing crawling/scraping jobs to ensure quality content ingestion (define requirements for quality reports, execute quality reports, and adjust web crawling/scraping configuration as needed)
Content Support: Review & address inquiries from Clients, Sales, Account Executives, and Product Specialists regarding onboarding new web content or malfunctioned sources (via email and Slack)
Functional Improvements: Provide requirements to the engineering team requesting new capabilities or custom data processing features
Content Quality Assurance: Test quality of the content integration & maintain high content processing standards

Content Onboarding Analyst

This role entails building and managing the universe of web content resources th...

Location

India , Pune

Salary:

Not provided

AlphaSense

Expiration Date

Until further notice

Requirements

Excellent communication and problem-solving skills
1+ years of data entry and/or data maintenance experience
A high aptitude and willingness to learn

Job Responsibility

Web content research: Perform research to discover new web sources based on the established content onboarding policies or client requests
Content Analysis: Evaluate requested web sources to identify content sets that need to be onboarded
Content Onboarding: Configure new web crawling/scraping jobs via admin interface
Content Maintenance: Maintain existing crawling/scraping jobs to ensure quality content ingestion (define requirements for quality reports, execute quality reports, and adjust web crawling/scraping configuration as needed)
Content Support: Review & address inquiries from Clients, Sales, Account Executives, and Product Specialists regarding onboarding new web content or malfunctioned sources (via email and Slack)
Functional Improvements: Provide requirements to the engineering team requesting new capabilities or custom data processing features
Content Quality Assurance: Test quality of the content integration & maintain high content processing standards

Content Quality Assurance Specialist

Coursera

Location:
India , Delhi/NCR

Category:
Quality Control

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 05, 2026

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