Content Producer, T-Mobile

T-Mobile

Location:
United States, Bellevue ▼
Overland Park
Frisco
Atlanta
Herndon

Category:
Media

Contract Type:
Employment contract

Salary:

76000.00 - 137000.00 USD / Year

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Job Description:

The Content Producer is a critical role within the team that is responsible for authoring and publishing the experiences we display across Web and App channels. We work alongside a broad cross-functional team of marketers to create the best experiences possible for our customers. The position calls for an entrepreneurial spirit who can troubleshoot challenges creatively and work in an increasingly efficient manner. The ideal candidate will also be an excellent communicator who can translate complex technical challenges into tangible, addressable milestones.

Job Responsibility:

Oversee and complete complex content updates across T-Mobile’s digital channels and apps, ensuring content is published effectively using established content authoring and publishing processes
Work closely with various teams including Accessibility, Analytics, SEO, Experience Design, Digital Marketing, Product Management, AEM Platform Operations, and Domain Management to ensure content is scalable, accessible, and consistent across platforms
Analyze end-to-end customer experiences to ensure content is of high quality, consistent in voice, tone, and construction, and aligns with the brand’s objectives
Serve as the main point of contact for Content Operations within the digital organization, managing assigned projects, advising and consulting on recommended approaches, and responding to content-related requests
Troubleshoot and train colleagues on newly-developed AEM components and other content authoring best practices
Use Adobe Target to execute contextual marketing across T-Mobile’s digital channels, ensuring content is personalized and relevant to customers
Engage with surrounding teams to help identify and drive working efficiencies

Requirements:

Bachelor’s Degree or equivalent professional experience
5+ years Digital/web content production, eCommerce, digital marketing, or similar field
1+ year experience in telecom, finance, home internet or related fields (preferred)
Proficient in Adobe suite, specifically Adobe Experience Manager (AEM)
Proficient in Adobe Target (Preferred)
Familiarity with HTML, CSS, JavaScript, and jQuery
Experience with Adobe Photoshop for creating and editing content (Preferred)
Familiarity with project management platforms (Jira preferred)
Strong project management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment
Excellent interpersonal skills to collaborate effectively with cross-functional teams and stakeholders
Strong attention to detail and ability to maintain high standards of content quality and consistency
At least 18 years of age
Legally authorized to work in the United States

Nice to have:

Proficient in Adobe Target
Experience with Adobe Photoshop for creating and editing content
Familiarity with project management platforms (Jira preferred)

What we offer:

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
access to commuter and transit programs

Additional Information:

Job Posted:
April 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Content Producer