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We’re looking for a Content Operations Manager to lead content logistics and execution for a large-scale, enterprise-level conference. You’ll serve as the operational hub of a complex, high-visibility content program, ensuring that every presentation, speaker and asset moves seamlessly from intake to stage delivery. This role blends project management, content strategy, event production and marketing operations. The ideal candidate is detail-oriented, highly organized and thrives in fast-moving environments with multiple stakeholders and deliverables.
Job Responsibility:
Configure, manage and optimize CMS workflows for content and speaker submissions, approvals, revisions and asset delivery
Maintain accurate and up-to-date records and file versions for all sessions, speakers and deliverables
Process change requests, manage version control and ensure final approved assets reach production and AV teams
Track progress against workback schedules and coordinate review cycles with content strategists, creatives and clients
Proactively intervene to resolve content bottlenecks
Manage Speaker Resource Center and ensure timely delivery of templates, briefings and support materials
Coordinate speaker rehearsals, content readiness checkpoints and cue alignment with production teams
Support communication plans for speakers, moderators and internal stakeholders
Serve as a key liaison among content, creative, event production and client teams
Review decks and scripts for brand consistency, accuracy and accessibility
Ensure final materials meet standards and are prepared for AV handoff
Collaborate with creative and production partners to polish and package content for delivery
Lead recurring meetings, document outcomes and distribute follow-ups
Maintain and report on project status, risks and dependencies
Document and refine content management processes and best practices
Support live program execution, including backstage flow, cue management and content troubleshooting
Develop and manage speaker rehearsal schedule (run of show) and related tech support
Manage real-time version control and communicate updates to AV and show callers
Attend rehearsals, technical checks and production meetings
Attend additional on-site visits pre-conference as needed
May provide additional departmental or agency support based on needs and available bandwidth
Requirements:
5–7+ years of experience in content operations, event production or marketing operations, preferably in an agency or enterprise environment
Expertise with Airtable or similar CMS/project management systems
Demonstrated ability to manage multiple complex workflows and stakeholder groups
Exceptional organizational and communication skills, with high attention to detail
Experience supporting large-scale B2B events or conferences preferred
Experience with Cvent preferred
Experience using AI tools to drive efficiencies preferred
Ability to travel for onsite support (approximately 2-3 times per year)
Nice to have:
Experience supporting large-scale B2B events or conferences preferred
Experience with Cvent preferred
Experience using AI tools to drive efficiencies preferred
What we offer:
Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more
Employer-matched 401(k) and access to financial planning services
Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year
Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams
Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift
Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more
Clear career paths, mentorship programs, and learning events to help you grow professionally