Content Moderator I Job at PartnerHero (Metro Manila)

Czech Digital Content Review Advisor

Atlean World is an HR SaaS Consultant that aims to promote multicultural environ...

Location

Portugal , Lisbon

Salary:

Not provided

Atlean World

Expiration Date

Until further notice

Requirements

Fluent in Czech
Good English
Curious about the latest tech
Experience is a bonus
Communication Virtuoso
Empathy Expert

Job Responsibility

Review Content in accordance with the policies
Moderate and escalate violations of client policies
Maintain a high level of quality in each case you review

What we offer

12-month renewable contract
Meal vouchers
2 extra salaries
Private health insurance after 6 months
Covered flight expenses
Airport pick-up and settling assistance
Accommodation provided in shared apartments
Complimentary Portuguese lessons
Free sports activities

Fulltime

Qa Analyst

The Quality Assurance (QA) Specialist plays a critical role in ensuring consiste...

Location

Philippines , Imus or Bacoor, Cavite

Salary:

Not provided

Appen

Expiration Date

Until further notice

Requirements

Previous experience in quality assurance, content moderation is highly preferred
Proficient in English – reading, writing, speaking, and listening (B2 level or higher)
College graduate is a must but those with relevant experience will be considered
Candidates must demonstrate a willingness to work on-site with a flexible schedule at our office locations in Imus or Bacoor, Cavite

Job Responsibility

Conduct Daily QA Audits Performs a set number of quality audits each day to ensure adherence to processes, guidelines, and client requirements
Monitor Quality Updates Tracks and reviews all quality-related updates received from the client to ensure timely dissemination and correct implementation
Data Quality Assurance: Make sure all annotations are accurate and consistent by following set guidelines and standards
Documentation: Keep clear records of your work, including any issues or findings from the comparison process
Continuous Improvement: Suggest ways to improve tools and processes based on your experience and insights from the tasks
Provide on-the-floor support, answer associate queries, and clarify quality-related concerns in real time
Publish and distribute daily QA performance reports to relevant stakeholders

Community Support Assistant

We’re on the hunt for a talented and enthusiastic individual to support the rapi...

Location

Malaysia , Kuala Lumpur

Salary:

2500.00 MYR / Month

The Brand Power Company

Expiration Date

Until further notice

Requirements

Fluent in English (written & verbal)
open to using AI tools for translation when reviewing content from non-English markets
Highly organized with the ability to manage multiple inboxes and workflows
Detail-oriented and can notice inconsistencies and red flags quickly
Comfortable with repetitive tasks at times
Proactive communicator who is not afraid to ask questions
Excellent written and verbal communication skills are essential
Initiative, drive, common sense, creative flair, and flexibility essential
Must have the legal right to work in the country this role is based in

Job Responsibility

Support Ticket Management: Respond to all general member inquiries via our support system and market-specific inboxes
Troubleshoot and resolve issues such as login problems, profile glitches, or platform questions
Monitor inquiry trends and escalate recurring campaign-related issues to the appropriate internal team
Fraud Monitoring & Member Status Management: Identify and review potentially fraudulent member activity across all markets
Assess risk levels and take appropriate action in line with internal guidelines (e.g. issuing warnings or restricting access)
Conduct periodic follow-ups to confirm whether previously flagged members should remain restricted or be reinstated, or permanently suspended
User-Generated Content (UGC) Moderation: Manually review and approve photo and video content submitted by members
Apply quality ranking criteria to ensure only appropriate and useful content is published

What we offer

Hybrid working model (2 days from office, 3 from home)
Entry-level friendly - full training provided
Paid leave entitlements
6 month temporary contract with an global opportunities
Be part of a global community that helps share real-world decisions

Fulltime

Trust and Safety Associate

Content moderation is meaningful work that helps keep the internet safe and help...

Location

Ireland , Dublin

Salary:

Not provided

Accenture

Expiration Date

Until further notice

Requirements

Review, classify and/or remove sensitive content according to client guidelines, using specific tools and channels
Understand and remain updated on changing client policies and guidelines
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team
Serve as an advocate for the user community
Participate in process improvement initiatives that improve quality and efficiency of work
Participate in continuous training programs and workgroup discussions for optimal development in the role
Engage in conversation around sensitive topics with the purpose of keeping our communities safe

Job Responsibility

Analysing and reviewing user profiles, audio, videos, and text-based content
Investigating, escalating and/or resolving issues that are reported by users or flagged by the system

Fulltime

Social Engagement Coordinator

If you love connecting with people online and bringing communities to life, join...

Location

Australia , Melbourne

Salary:

Not provided

Easygo Gaming

Expiration Date

Until further notice

Requirements

Knowledge of current internet culture, memes, and trending topics
Experience with crisis communication and reputation management
Familiarity with influencer outreach and community building strategies
Basic graphic design skills for creating engaging visual content
Experience with customer service or community support roles
Experience with social listening tools (Hootsuite, Sprout Social, Brandwatch, etc.)

Job Responsibility

Commenting and moderation of all social media platforms
Monitor and report brand mentions, captions, tone of voice, reporting UGC, and trend opportunities to respond to verbally across social platforms
Collaborate on upcoming marketing beats on unique commenting opportunities
Have a good understanding of Internet culture
Moderation of the Stake Community Forums
Creating unique ways of engaging with customers
Identify brand risks and share insights with the Community and Social Media Manager
Use social listening tools to find trending topics and engagement opportunities in real time
Identify content where branded responses could gain visibility and track competitor engagement strategies
Assist with competition preparation and payouts

What we offer

In-house baristas serving free coffee, fresh juices and smoothies
Daily catered breakfast and regular company-wide events
Snack walls and drink fridges on every floor
Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator
Access to our Employee Assistance Program for you and your loved ones
9,000+ courses on our Learning & Development platform
One paid volunteer day per year
Weekly Wednesday massages by professional masseuses
Team budgets for lunches and activities to celebrate achievements
Social sports teams and participation in Corporate Games

Fulltime

New

Software Engineer, Trust and Safety

Suno is hiring a Software Engineer, Trust and Safety, to be on the front lines o...

Location

United States , Boston, NYC

Salary:

170000.00 - 240000.00 USD / Year

Suno

Expiration Date

Until further notice

Requirements

3+ years of experience in Trust & Safety, fraud detection, or content moderation
Strong Python and SQL skills (5+ years preferred)
Experience with data engineering tools and pipelines (Dagster, Airflow, or similar)
Proficiency with SQL and data analysis (Snowflake experience preferred)
Experience building internal tools and dashboards for operational teams
Understanding of statistical analysis and anomaly detection techniques
Experience with real-time systems and event-driven architectures
Strong problem-solving skills and attention to detail
Knowledge of anti-abuse techniques, bot detection, and content moderation systems

Job Responsibility

Build and maintain data pipelines for bot detection and content moderation using Python, Snowflake, and Dagster
Design and implement anomaly detection systems to identify suspicious patterns in user behavior and platform activity
Develop internal tools and dashboards for Trust & Safety operations and investigations
Help improve detection algorithms and reduce false positives
Build automated systems for content moderation, user verification, and abuse prevention
Analyze large datasets in Snowflake to uncover new attack vectors and improve existing detection methods
Work closely with product and engineering teams to implement Trust & Safety features at scale
Help finance teams reduce fraudulent transactions and chargebacks by identifying and preventing payment abuse

What we offer

Company Equity Package
401(k) with 3% Employer Match & Roth 401(k)
Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
11 Paid Holidays + Unlimited PTO & Sick Time
16 Weeks of Paid Parental Leave
Creative Education Stipend
Generous Commuter Allowance
In-Office Lunch (5 days per week)

Fulltime

Manager, Trust & Safety

We are seeking a Trust & Safety Manager to lead our Support and Trust & Safety t...

Location

United States

Salary:

200000.00 - 225000.00 USD / Year

Zora

Expiration Date

Until further notice

Requirements

7+ years of experience in Trust and Safety, Compliance, or related fields
At least 2+ years in a management role
Proven success building and leading Trust & Safety and Support functions, including policies, workflows, and team structures
Deep understanding of fraud prevention, impersonation, content moderation, and compliance requirements
Experience with creator platforms, marketplaces, or crypto ecosystems strongly preferred
Skilled in handling public-facing user disputes and crisis communications
Proficient with tools for user reporting, content moderation, behavioral analytics, fraud detection systems, and blockchain data analysis

Job Responsibility

Team Leadership and Management: Manage and grow a Support and Trust & Safety team, ensuring operational excellence and high-quality resolution of user issues
Define performance metrics, training programs, and quality assurance processes that scale with company growth
Serve as the escalation point for sensitive Trust & Safety and Support issues
Policy and Process Development: Design and implement Trust & Safety policies, playbooks, and workflows covering community guidelines, impersonation, fraud prevention, and intellectual property
Create proactive monitoring systems and escalation pathways for high-risk behaviors
Ensure policies are operationalized across Trust & Safety and Support teams, with clear communication to users
Industry Specific Risk Navigation: Develop frameworks tailored to the crypto ecosystem, addressing risks such as impersonation, abuse, and fraudulent activity
Collaborate with product, engineering, and legal to build safety features and align enforcement with evolving regulations
Continuously assess regulatory and market shifts in crypto and design strategies that protect both the platform and its users
Crisis Communications and Escalations: Lead crisis management and communications when platform disputes, fraud, or community issues escalate publicly

What we offer

Remote-First Culture: Work from anywhere in the world
Competitive Compensation: Including salary, pre-IPO stock options, token compensation, and additional financial incentives
Comprehensive Benefits: Robust healthcare options, including fully covered medical, dental, and vision for employees
Retirement Contributions: Up to 4% employer match on your 401(k) contributions
Health & Wellness: Free memberships to One Medical, Teladoc, and Health Advocate
Unlimited Time Off: Flexible vacation policies, company holidays, and recharge weeks to prioritize wellness
Home Office Reimbursement: To cover home office items, monthly home internet, and monthly cell phone (if applicable)
Ease of Life Reimbursement: To cover everything from an Uber home in the rain, childcare, or meal delivery
Career Development: Access to mentorship, training, and opportunities to grow your career
Inclusive Environment: A culture dedicated to diversity, equity, inclusion, and belonging

Fulltime

Senior Director - Product Counsel

As Senior Director, you will set the vision for how legal, safety, and operation...

Location

United States , New York

Salary:

200000.00 - 230000.00 USD / Year

SoundCloud

Expiration Date

Until further notice

Requirements

Qualified lawyer with 10+ years of legal experience at a technology, digital media, or related company, including experience in senior leadership roles
Significant experience leading a multi-disciplinary team of Product Counsel, Trust & Safety, Policy, and Legal Operations teams at scale
Deep expertise in technology law, privacy/data protection, consumer protection, e-commerce/subscription regulations, payments, and global regulatory environments across the U.S., EU, UK, and other major markets
Proven success in building and maturing teams, operational processes, roadmaps, and cross-functional strategies in complex or high-growth environments
Demonstrated leadership in designing and scaling Trust & Safety or platform governance frameworks, with experience in content moderation, enforcement operations, or online safety compliance
Extensive experience partnering cross-functionally with leaders throughout the organization to drive alignment, accelerate decision-making, and deliver legally sound, user-centric product and platform outcomes
Understanding of copyright law and/or operational rights management frameworks
experience overseeing copyright operations is highly preferred
Skilled at influencing executives, synthesizing complex issues into actionable guidance, and setting organizational direction across ambiguous and evolving landscapes
Experience managing outside counsel, vendors, and technology partners across multiple jurisdictions

Job Responsibility

Lead and mentor teams across Product Counsel, Legal Operations, setting vision, priorities, KPIs, and scalable operational frameworks
Serve as a senior legal partner to Product, Engineering, Operations, Trust & Safety, and executive leadership, driving cross-functional strategies that balance product velocity with legal, regulatory, and platform governance requirements
Support the product team in the international rollout of SoundCloud Go/Go+
Provide high-level, business-minded legal guidance throughout the product lifecycle, advising on subscriptions, monetization models, marketplace offerings, payments, fan engagement features, creator tools, and global data protection compliance
Oversee privacy-by-design initiatives, review user flows and consent mechanisms, and maintain product-related Terms of Service, Privacy Policy provisions, disclosures, and compliance documentation
Ensure adherence to third-party platform and developer requirements (e.g., Apple, Google) and supervise the negotiation, technology partnerships, and vendor agreements
Oversee platform safety policies, content moderation guidelines, enforcement frameworks, and escalation management for high-risk user safety, fraud, abuse, and integrity issues
Partner with cross-functional teams to design trust & safety systems that protect users while supporting creative expression and platform growth, ensuring alignment with global online safety and consumer protection regulations
Manage Trust and Safety and copyright, including DMCA workflows, rights holder interactions, and enforcement processes, while driving improvements in tooling, automation, and operational efficiency

What we offer

Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
Robust 401k program
Employee Equity Plan
Generous professional development allowance
Creativity and Wellness benefit
Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
Various snacks, goodies, and 2 free lunches weekly when at the office

Fulltime

Content Moderator I

PartnerHero

Location:
Philippines , Metro Manila

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 15, 2026

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