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Content Marketing Manager

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Fairmont Le Manoir Richelieu

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Location:
Canada , Vancouver

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Category:
-

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Contract Type:
Not provided

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Salary:

70000.00 CAD / Year

Job Description:

At Fairmont Hotels & Resorts, our Marketing professionals are ambassadors of the engaging service and authentically local experiences we offer in places of unrivalled presence. Showcase your creative flair and interpersonal skills as Content Marketing Manager, where you will grow our market share with exciting promotional campaigns that showcase our exceptional guest offerings. Reporting to the Director of Marketing, the Content Marketing Manager will provide daily support and be a contributing member of an extraordinary Marketing Team.

Job Responsibility:

  • Plan and manage photography and videography branded content shoots
  • Collaborate with teams cross-departmentally on various marketing projects, brand activations and events
  • Plan, manage and execute social media photography and video shoots
  • Create engaging storytelling content to be shared across HVC’s social media channels
  • Work with the Mar/Comm team on idea generation and execution of new blog content
  • Assist the Director of Marketing in gathering content for on-site submissions for corporate campaigns and promotions
  • Work closely with Digital Marketing, Revenue and Sales Teams to ensure all third party (OTA) booking websites contain accurate content
  • Responsible for organizing and updating all approved hotel photography to the Visiting Media TrueTour platform
  • Responsible for managing photo shoot documents including release forms
  • Manage our owned website content, including menu updates, creating events, seasonal landing pages
  • Liaise with Director of Marketing and Regional Digital Marketing team to support SEO optimization
  • Create engaging social media content and storytelling pieces
  • Manage all social media platforms (Facebook, Twitter, Instagram, LinkedIn, Pinterest, YouTube)
  • Liaise with the Director of Marketing and Regional Director of Digital Marketing to establish an annual social media marketing plan
  • Update monthly social media reports for monthly Marketing / Sales meetings
  • Take a proactive approach in identifying and showcasing unique offerings
  • Improve efficiencies and effectiveness of event marketing
  • Plan, execute and adapt monthly social media content calendars
  • Work closely with Regional Digital Marketing team to supply and create visual graphics for paid social promotions
  • Organize social media contests
  • Oversee and coordinate content creator visits
  • Create list of content creators for applicable media event invites
  • Attend and participate in all required meetings
  • Contribute to the development of the Marketing team’s seasonal and annual marketing plan
  • Assist in the development of presentation templates
  • To be Health & Safety conscious and actively involved in maintaining a safe work environment
  • Complies with Fairmont Hotels & Resorts policies, procedures and code of ethics
  • Performs any and all other tasks which are assigned by management
  • Adhering to all Fairmont Hotels & Resorts sales standard and uphold the highest standard of internal and external customer service at all times

Requirements:

  • Bachelor’s degree in Marketing, Communications, or a related field
  • 3–5+ years of marketing experience, ideally within the hospitality or luxury sectors
  • Proven experience in content marketing, digital marketing, and e-commerce management
  • Demonstrated ability to develop, execute, and optimize creative content campaigns across multiple channels
  • Experience managing social media, email marketing, and website content
  • Strong understanding of brand storytelling, marketing principles, and emerging content trends
  • Ability to manage marketing budgets and resources to maximize campaign ROI
  • Strong analytical skills and data-driven approach for content performance evaluation
  • Experience with analytics tools such as GA4, Tableau, OTA extranet dashboards, and media agency reports
  • Familiarity with hotel distribution systems (CRS, PMS, connected partners) and hospitality sales platforms (Opera, Delphi) is an advantage
  • Proven ability to build relationships and drive new business through networking, site inspections, and sales calls
  • Experience collaborating with external vendors, agencies, and media partners
  • A strong network with luxury travel and lifestyle publications (e.g., Forbes, Condé Nast Traveler, Travel + Leisure, Michelin Guide) is a plus
  • Excellent written and verbal communication skills with strong storytelling abilities
  • Collaborative and team-oriented approach, supporting overall hotel goals
  • Ability to translate data insights into actionable content strategies
  • Strong project management, organizational, and time-management skills
  • Ability to manage multiple projects simultaneously with attention to detail
  • Responsible, reliable, results-oriented, and flexible in a dynamic environment
  • Professional demeanor: calm, courteous, and solution-focused under pressure
  • Proficient in Microsoft Office Suite
  • Ability to stand and walk for extended periods
  • Capacity to lift and carry up to 30 lbs
  • Frequent bending, kneeling, pushing, pulling, and stair use
  • Must be legally eligible to work in Canada

Nice to have:

  • Familiarity with hotel distribution systems (CRS, PMS, connected partners) and hospitality sales platforms (Opera, Delphi)
  • A strong network with luxury travel and lifestyle publications (e.g., Forbes, Condé Nast Traveler, Travel + Leisure, Michelin Guide)
What we offer:
  • An inclusive, empowering company culture
  • The opportunity to work alongside passionate hospitality professionals
  • Competitive annual compensation of $70,000, with salary reviews conducted annually
  • Complimentary meals during your shift through our Colleague Dining Program
  • Complimentary dry-cleaning of business attire
  • Exclusive access to the Pacific Northwest Food & Beverage Discount Program, with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
  • Travel reimbursement program for a TransLink monthly pass
  • Extensive benefits package including health, dental, vision, life, and disability insurance for those meeting eligibility requirements
  • Company-matched pension plan and the option to enroll in the Group Registered Retirement Savings Plan
  • 10 days of paid vacation annually, increasing with service, along with 12 statutory holidays and paid birthday leave
  • Complimentary hotel stay for newly hired colleagues, including breakfast for two through our BE OUR GUEST program
  • Colleague benefit card offering discounted room and F&B rates at Accor properties worldwide
  • The opportunity to work in a luxury hotel environment within a Vancouver heritage building
  • Learning programs designed to sharpen your skills
  • Opportunities to contribute through Corporate Social Responsibility activities

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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