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The Content Marketing Manager is responsible for executing and managing high-impact content strategies that drive brand awareness, thought leadership, customer engagement, and fuel lead generation campaigns. This role oversees editorial content, customer storytelling, webinars, and social media strategy. The Manager will also lead the content pipeline, ensuring quality execution across multiple channels, and will work closely with internal stakeholders to support key marketing initiatives.
Job Responsibility:
Implement content strategy as defined by the Director, Brand & Communications
manage the editorial calendar and oversee the production of blogs, case studies, white papers, and SEO-optimized content
develop and execute thought leadership content for Follett Software Innovators Network, including identifying guest contributors and industry influencers
own webinar planning, execution, and content repurposing across blogs, social media, FSIN, and other channels
define social media strategy and oversee its execution, ensuring content is optimized for engagement and distribution
manage customer storytelling initiatives, including case studies, testimonials, and feature stories
ensure content is repurposed effectively across digital channels, including website, email, and paid media
track and analyze content performance metrics to evaluate success against KPIs, optimizing strategy based on key insights and data-driven recommendations
showcase a strong understanding of content marketing through past work examples
Requirements:
Bachelor’s degree in Marketing, Communications, Journalism, or a related field
5-7 years of experience in content marketing, social media strategy, and thought leadership
strong writing, storytelling, and editorial skills
experience managing content calendars, SEO strategies, and multi-channel content execution
proven experience planning and executing webinars and repurposing content
social media strategy experience with a focus on engagement and brand growth
familiarity with tools such as Wistia Hubspot, and G2 a plus
Nice to have:
Leadership experience, including managing and mentoring team members, a plus
What we offer:
Fully remote work
subsidized healthcare plans, including orthodontic coverage, with HSA option that includes employer matching
company-paid disability and life insurance
robust Paid Time Off, including Flex PTO for salaried roles, paid parental leave, company holidays, and paid volunteer service time
retirement savings with employer match
flexible Spending Accounts for healthcare and dependent care
optional supplemental coverages, such as accident, hospital, and critical illness insurance, identity theft and credit monitoring, and legal protection services