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Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals. We are seeking a seasoned, strategic, and innovative Content Marketing Associate Principal to architect and execute Via's thought leadership and content marketing strategy. This is a high-impact role where you will tell engaging stories across Via’s audiences, including buyers, influencers, investors, and the press. You will be responsible for generating and then implementing ideas that shape the category, define Via’s position, and influence business growth. The ideal candidate is excited to dig into the business - to understand the riders who benefit from access to transit, the economies that are shaped because residents can get to work, school, and healthcare appointments, and the technology that is transforming how governments operate.
Job Responsibility:
Narrative architecture: Partner directly with Executive Leadership, Sales, Product, and Policy teams to identify and develop narrative themes that capture Via’s vision, translating complex technology and public policy concepts into compelling, accessible stories
Content strategy: Help define and execute Via’s global content strategy and editorial calendar including blog posts, white papers, executive-level presentations, video scripts, press releases, etc.
Content creation: Craft the right content for the right audience through the right channel in order to maximize impact and make the best use of resources
Editorial guidance. Establish standards and guidelines, and mentor team members to produce high-quality content in the Via voice
Performance & impact: Establish key performance indicators (KPIs) for content, tying performance directly to engagement and positive sentiment
Requirements:
Minimum of 3+ years of progressive experience in content strategy, thought leadership, or content marketing
A world-class writer and editor with a strong portfolio
Demonstrated experience translating complex data, product roadmaps, or technical/policy concepts into clear, persuasive, and interesting narratives for an executive audience
Proven ability to operate strategically, influence stakeholders at all levels, and manage a multi-channel content program that drives measurable business outcomes
Expertise in SEO, content performance measurement (Google Analytics, etc.), and mapping content to the customer journey
Highly resourceful, autonomous, and capable of operating as a content leader in a dynamic, fast-paced global organization
An intuitive collaborator who excels at unifying stakeholders around a common content strategy, balancing global consistency with local relevance
A mentor and coach who elevates the writing output across the team, brings out the best in others, and thrives developing talent