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The Content Manager is responsible for moderating internal content and publishing high-profile, fast-turnaround web, in-store, and marketing assets. This role emphasizes regional and global content, necessitating close collaboration with other Hogarth hubs situated across various countries. Such collaboration is critical to achieving success.
Job Responsibility:
Manage day-to-day Digital Content Publisher tasks, both regionally and globally, across various platforms
Review all materials delivered for publishing and implement all publishing protocols
Understand and contribute to the ever-evolving workflows to ensure flawless delivery
Liaise with Project Management and Design teams to ensure consistency and quality across materials, with a focus on continuous improvement and increased efficiency
Flag any concerns or issues encountered with the format in which work is received, ensuring that feedback is provided and processes are consistently adhered to
Support the final publication of content within the client's proprietary CMS
Maintain a thorough knowledge and understanding of the client brand guidelines and expectations, staying updated with any changes as they evolve
Ensure a comprehensive understanding of the client’s platform guidelines, reviewing and evaluating content accordingly
Escalate complex cases or content requiring further review to senior moderators or other departments
Requirements:
2 to 4 years of experience working with a content management system and managing content for a global audience
Experience in client services or production agencies
An exceptional eye for detail, with the ability to work at pace while maintaining absolute focus, particularly in an open-plan environment, is essential for success
Highly detail-oriented, organized, and capable of handling ambiguity
Experience with Wrike or other project management tools to track workload and progress
Ability to multitask and prioritize work effectively
Ability to work under tight deadlines
Ability to clearly document and troubleshoot errors
Capacity to quickly acquire new responsibilities
Analytical mindset and problem-solving aptitude
Proactive with strong communication skills, both verbal and written