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Our client is a leading bank in Belgium driving innovation across the digital banking space. As customers increasingly expect seamless and personalised interactions, content plays a vital role in shaping their experience. This is an exciting opportunity to influence how users engage with online financial services. You will join a diverse and collaborative marketing and communications team where technology, design, and strategy intersect. Your work will directly contribute to customer satisfaction and loyalty in the Belgian market.
Job Responsibility:
Manage and publish impactful digital content across web and email platforms, ensuring consistency with brand guidelines and strategic goals
Optimise digital platforms and content to support acquisition, online sales, and overall user satisfaction
Collaborate with marketing teams to propose and implement innovative content strategies and performance improvements
Conduct content quality checks, reviewing structure, design, accessibility and usability for optimal customer experience
Support digital migrations and adapt swiftly to new CMS platforms and workflows
Continuously look for ways to enhance digital journeys through clear, engaging and purposeful content
Requirements:
Ambition to further develop your career in digital content and user experience within the financial sector
At least 3 years of solid experience in digital content management or a similar role
Past experience in the banking or financial services industry is a plus
You’re at your best when creating engaging content that supports business goals and enhances the user experience
Your strengths are CMS management, attention to detail, and understanding of digital customer journeys
Working experience with tools such as WordPress, OpenText or Adobe Experience Manager is key
Strong communication, teamwork and adaptability skills are needed in this job
Strong communication skills (written and oral) in English, Dutch or French
Nice to have:
Past experience in the banking or financial services industry is a plus
What we offer:
Working from home – 2 to 3 days per week
You’re joining an impressive network of +100 digital consultants and the Ariad staff, all dedicated to helping and supporting each other to succeed, and drive innovation
You will never be a number: we match you with projects that suit your skills and ambitions
Personalised follow-up & honest feedback guided by our Digital Talent Managers
Gain a rich community of other digital professionals at quarterly events and meetups
Join our annual Workcation event in sunny Southern Spain
Ongoing opportunities to learn and grow professionally including personal and professional development and guidance
Access to leading A-brands in Europe such as Samsung, ING Bank, Carrefour, L'Oreal, Decathlon and many others