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We're looking for a powerful pitch creator and storyteller who can bring to life the value of our retail payments and marketing solutions to attract, engage, convert, and retain merchant partners. You'll help enable our sales teams with content that supports every stage of the funnel—from scalable awareness-driving materials to high-impact conversion and retention content. You will own the development and refinement of our commerce sales pitch system by continuously enhancing it with compelling data, UX-forward narratives, and merchant-relevant messaging that maps to funnel goals.
Job Responsibility:
Develop scalable, high-visibility content to improve asset discoverability for merchant acquisition campaigns
Partner with demand gen and product marketing to shape messaging that reflects current brand voice and aligns to merchant motivations
Lead regular narrative updates to foundational and advanced sales marketing materials
Apply an editorial and analytical mindset to craft mid-funnel content that resonates with retail decision-makers
Enable sales teams with tailored pitch assets that support competitive positioning and deal progression
Build retention-driven content that elevates post-sale storytelling to highlight merchant impact
Maintain core materials quarterly to reflect latest earnings results, product updates, and competitive shifts
Own the virtual room during enablement sessions—delivering engaging, inspirational walkthroughs of key narratives
Proactively gather insights across product, data science, and campaign teams to feed a steady content loop
Requirements:
5+ years of experience supporting sales or account management teams with pitch or go-to-market materials in fintech, SaaS, or mar/ad-tech environments
Impeccable attention to detail and design aesthetic, with strong experience building presentations and UX/UI visual narratives
Proficiency in Adobe Creative Cloud and Figma strongly preferred
Ability to think strategically while executing swiftly, with a passion for making content both beautiful and functional
Nice to have:
Experience servicing or supporting Top 100 North American retail brands is a plus