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We're hiring a content engineer to create world-class technical content – written and video – for developers and technical teams in healthcare. This is a marketing role, but you won't be doing typical brand marketing or surface-level thought leadership. We want someone who can explain systems and healthcare billing workflows clearly and accurately – in detail.
Job Responsibility:
Research topics customers want to learn about from support requests, sales calls, demos, Slack community posts, and industry experts
Create world-class technical content including blog posts, email newsletters, changelog entries, social media posts, product demo videos, podcast episodes, video shorts, sales one-pagers and presentations, website copy
Measure content impact by looking at outputs like inbound leads and adjust strategy as needed
Requirements:
Expert technical communicator with experience creating high-quality technical writing or video content
Ability to explain complex workflows and concepts in plain English
Builder who loves to design and scale systems
Comfortable experimenting with new technology and tools
Technical skills including making REST API requests, writing scripts, building demo apps, and using command line
Previous experience as software developer, technical writer, or similar
Fast at creating compelling technical content in a day or less
Ability to figure out what matters to customers and prospects
Ownership of content production from ideation to measurement
Ability to move quickly and match organizational pace