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Content Designer

United Kingdom, London · Job Posted May 29, 2026
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Job Responsibility

  • Co-leading human-centred discovery with Product teams, helping identify user context and the right problem to solve
  • Being the voice of the users, creating content to help them navigate and find the information they need in the simplest, smartest way possible
  • Collaborating with designers to map out user journeys and processes, identifying key steps and pain points within the broader context of product and experience strategy
  • Collaborating closely with other disciplines, choosing the right format for content to integrate in the designs and enhance user experience
  • Evaluating and optimising content layouts, and exploring different ways of solving problems, with both design and content
  • Participating in crits and feedback sessions

Requirements

  • Experience working as a UX Writer or Content Designer with robust skills in writing and editing content in English
  • Understanding of user experience design principles and the ability to create content that aligns with user needs and enhances overall user satisfaction
  • Ability to write great micro copy and create content for localisation
  • Ability to use research to gather information and insights about users and assess effectiveness and performance of your content solutions
  • Ability to write in plain user-focused language, choosing the right format and making complex process easy to understand
  • Ability to develop and implement content strategies that support business objectives, ensuring consistency and coherence across various touch points
  • Good understanding of accessibility requirements, with the ability to create content that works with common assistive technologies

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