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Cella by Randstad Digital is seeking a highly skilled Content Designer to join our client's team for a 6-month contract. In this role, you will be responsible for delivering sophisticated content designs across multiple digital platforms by creating, evaluating, and modifying the language used in tools, apps, prototypes, and websites. You will play a pivotal role in conducting ideation sessions, developing innovative concepts, and utilizing design thinking methodologies to shape the future of user experiences. The ideal candidate is a strategic, user-centered professional who can balance technical requirements with creative storytelling, ensuring all content is accessible, engaging, and aligned with complex business priorities.
Job Responsibility:
Experience Design: Conceptualize, design, and execute both future-state and near-term cross-channel content experiences that resonate with users
Content Lifecycle Management: Participate in all phases of the product development lifecycle, including ideation, user research, feature team scoping, effort estimation, and post-launch evaluation
Collaboration: Work closely with Experience Design Leads, Product Owners, and Engineers to develop optimal solutions for customers while acting as a subject matter expert within your area of specialty
Quality & Compliance: Apply expert writing, editing, and proofreading skills to ensure all content meets internal/external requirements and complies with Canadian government plain language and accessibility standards
Problem Solving: Solve complex problems requiring the analysis of multiple variables and consultation with diverse stakeholders
Operational Excellence: Independently perform tasks from end-to-end, ensuring business operations are in compliance with financial controls and physical asset management
Stakeholder Communication: Support the development and delivery of presentations and communications to management and broader audiences, providing guidance for complex situations and identifying potential risks
Requirements:
Exceptional verbal and written communication skills
Professional proficiency in Figma
Advanced experience with MS Word
Deep familiarity with the Canadian Government Plain Language Standards Act and the Accessible Canada Act
5+ years of overall experience, preferably in digital, conversation, or content design
A strong willingness to collaborate within large, cross-functional teams
Self-motivated, flexible, organized, and highly accountable
Ability to respond to and action feedback effectively, even during high-pressure 'crunch' times
A genuine passion for great experience design and user-centered methodologies
Previous experience in Financial Services (FI) or Public Site development
Experience in a design-related discipline (Industrial Design, Visual Design, Design Strategy, Human-Computer Interaction, or Psychology) is a major plus
Background working within highly regulated industries
Nice to have:
Experience in a design-related discipline (Industrial Design, Visual Design, Design Strategy, Human-Computer Interaction, or Psychology)
Background working within highly regulated industries
What we offer:
You will have the opportunity to innovate and deliver sophisticated content designs across multiple platforms, including apps, tools, and websites
The role allows you to work directly with senior leadership, product owners, and engineers to develop user-centered solutions
You will gain or deepen your expertise in high-demand regulatory standards, such as the Accessible Canada Act and plain language standards
You will act as a subject matter expert and resource for others, helping to shape the digital presence and story of our client's brand