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Content Designer / UX Writer

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Onward Search

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Location:
United States , Downtown Brooklyn, New York

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Contract Type:
Not provided

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Salary:

68.00 - 75.00 USD / Hour

Job Description:

We’re partnering with a leading financial services company to find a talented Content Designer / UX Writer to support their on-site team. This role offers an exciting opportunity to shape user-centered content for complex digital experiences within the payments and banking sector. The position is temporary, with a duration of approximately 7 to 12 months, and is based on-site in a dynamic environment.

Job Responsibility:

  • Craft clear, concise content for onboarding processes, including application forms, support materials, and error messages
  • Establish and maintain style guides, content standards, and reusable content patterns across platforms
  • Develop support articles, FAQs, tooltip content, and educational resources to facilitate client onboarding and activation
  • Ensure all content complies with accessibility, plain language, and regulatory standards
  • Collaborate with cross-functional teams to align content strategies, participate in reviews, and optimize onboarding experiences through testing and user feedback

Requirements:

  • Over five years of experience in content design, UX writing, or a related discipline
  • Demonstrated success creating application and onboarding content for digital products
  • Proficiency working within established design systems and content standards
  • Strong portfolio showcasing user-focused content for complex workflows
  • Excellent collaboration, stakeholder management, and communication skills across diverse teams
What we offer:
  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401(k) Program
  • Commuter Benefit
  • eLearning and Ongoing Training
  • Education Reimbursement

Additional Information:

Job Posted:
March 14, 2026

Expiration:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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