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We’re currently seeking a Content Designer to join our Experience Design team. We’re passionate about creating memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation. The Experience Design team at Capital One is at the forefront of enriching our customers’ digital and physical experiences. We champion a thriving environment of collaboration, authenticity and healthy critique, in which we honor diversity of thought, create a culture of belonging, and elevate one another.
Job Responsibility:
Leverage strong writing and understanding of user experience design skills to craft compelling, accurate and accessible digital content experiences
Use appropriate tools, platforms, frameworks and design systems to create artifacts
Use data, research insights and creative problem-solving to support customer-centered design decisions across projects
Understand your product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
Work with your team and partners to gather feedback, understand the tech and data capabilities and emerging technologies in order to inform your work and navigate technical limitations
Build relationships with cross-functional partners and continuously identify opportunities to collaborate
Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions
Requirements:
At least 2 years of experience in content design, content strategy, or UX writing
At least 2 years of experience working with and contributing to an established design system
Proficiency in design and prototyping tools such as Figma
Experience collaborating with product, tech and business partners
Experience working in heavily regulated, data heavy problem spaces
What we offer:
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)