This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our financial partner has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, they empowers consumers and merchants in approximately 200 markets to thrive in the global economy through its global, two-sided network. As part of the Experience Design team, Content Design is responsible for creating data-informed content for the brands’ digital experiences. Content designers partner with UX designers, researchers, product managers, engineers, and others to create user-centered experiences for people and businesses around the world. We’re a passionate and energetic group that creatively solves problems and values collaboration and diverse opinions.
Job Responsibility:
Plan and write UX content for web experiences
Use data-driven insights about experience gaps and customer pain points to brainstorm and build proposed experience solutions
Drive the definition of a clear and actionable strategic direction for content in this problem/solution space
Coordinate and advise content designers on other teams to share context and clarity you’ve gleaned from customer research
Use data and research to evaluate your content’s impact, and push for continuous improvement that shows tangible results
Present your design solutions and rationale to leadership (director-level+)
Collaborate with Design on page layout, interactions, and visual tone
Requirements:
6+ years of experience as a content design, UX Writer, or content strategist
Excellent writing and critical thinking skills
Experience working with content standards, such as style and voice and tone guidelines
At ease managing multiple projects and deadlines simultaneously, setting stakeholder expectations, working individually, and collaborating across teams
Experience in financial services, payments, crypto currency, B2B or B2C e-commerce is preferred
Exceptional writing skills, with the ability to craft clear, engaging, and user-focused content
Experience developing and managing website content, with strong knowledge of web content best practices, usability, and accessibility standards
Proficiency in Figma, including collaboration with design and product teams to align content with visual and interaction design
Nice to have:
Demonstrated initiative and proactivity in learning about products and understanding business context
Strong sense of ownership and accountability for content quality and web property performance
Experience with SEO best practices and optimizing content for search visibility
Experience based, nice to have in English, journalism or marketing