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We’re looking for a passionate and creative Local Social Media & Marketing Coordinator to bring our unique hotel, luxury spa, treatments, restaurants, and events to life online. As the Local Social Media & Marketing Coordinator, you'll be our in-house storyteller, showcasing everything from indulgent spa experiences and signature wellness treatments to exceptional local dining and exclusive events. While social media will be your main focus, you’ll also support wider marketing activities to drive engagement and awareness whilst growing our following and sales for your hotel. You’ll work as part of the Head Office Marketing and Creative team but work hand in hand with your hotel.
Job Responsibility:
Creating engaging content—posts, reels, and stories—that highlight the magic of our hotel
Working closely with teams across the hotel to capture and share day-to-day activity across all areas
Managing our social feeds and online community, responding directly to day-to-day comments and messages
Growing followers and engagement through partnership and competitions
Planning and producing seasonal and campaign content, ensuring our channels stay fresh and relevant
Owning and delivering the local content calendar
Sharing content as appropriate on our internal comms channels
Updating the website and OTA's with new photography, menus, events and other key information
Supporting with wider campaign launches including sales, summer and Christmas
Assisting in executing local marketing campaigns, from festive celebrations to events
Coordinating influencer and press visits, ensuring they have a seamless experience working with our central team
Supporting with the coordination of local photography or video shoots as directed by the creative team
Requirements:
2-3 years experience in social media in a hospitality or retail setting
Experience managing social media feeds
Ability to create engaging content
Great photographic eye and video creator skills
Ability to use a smartphone and editing tools
Strong writing skills
Attention to detail
Proactive, energetic and enthusiastic approach
Ability to work under pressure and juggle multiple tasks
Full driving licence
Nice to have:
Passion for food, outdoors, staycations, walking
Creative individual
Master of the written word
Curious in nature
Obsessive in many ways
What we offer:
Competitive salary
Stream - the ability to access up to 40% of your wages as you earn them each week
28 days annual leave (rising to 33 after 5 years)
Health cash plan and Employee Assistance Programme available 24/7
Discounted accommodation, food and drink in our beautiful properties across the country
Pension & Life assurance
Employee Assistance Programme
Enhanced maternity and paternity pay
Apprenticeships available
Long service awards, including free meals and free stays with your friends or family
Bespoke training and development programmes accessible to all