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Content Copywriter

United States, San Jose 55.00 - 65.00 USD / Hour · Job Posted January 30, 2026
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Job Description

Our fintech client is looking for a versatile, detail-obsessed Content Copywriter to support ongoing content needs across marketing and customer experience touchpoints. This freelance role is ideal for a writer who can shift seamlessly between clear engaging marketing messaging, and educational content — all while maintaining a consistent, trusted voice for a global financial brand. You’ll partner closely with cross-functional teams including content strategists, product designers, marketers, legal, and compliance to craft copy that helps millions of customers confidently manage and move their money.

Job Responsibility

  • Write and refine customer-facing content across digital channels including web, app, email, and support experiences
  • Translate complex financial concepts into clear, human, easy-to-understand language
  • Develop copy for product features, onboarding flows, help content, and transactional messaging
  • Support marketing and lifecycle campaigns with benefit-driven, brand-aligned messaging
  • Ensure all content aligns with the brand's voice, tone, and content standards
  • Collaborate with design, product, and legal teams to balance clarity, compliance, and customer trust
  • Iterate on content based on feedback, performance insights, and evolving business needs
  • Maintain consistency across experiences while adapting tone for different audiences and use cases

Requirements

  • 4+ years of professional copywriting experience in tech, fintech, financial services, or complex digital products
  • Strong portfolio demonstrating a mix of: Product or UX-informed copy
  • Marketing or lifecycle messaging
  • Educational or support content
  • Exceptional ability to make complex information simple and approachable
  • Experience writing within brand and voice guidelines
  • Comfort working in cross-functional, fast-moving environments
  • Strong attention to detail, especially in regulated or high-trust industries
  • Ability to manage multiple projects and meet deadlines independently

Nice to have

  • Experience working on credit cards, fintech, or e-commerce platforms
  • Experience writing content that must pass legal and compliance review

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