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The Content Coordinator is responsible for managing and maintaining vendor content across the talabat platform. As part of the Content Team, you will work closely with Account Managers, vendors Coordinators, and cross-functional teams to ensure that promotions, products, categories, banners, and other content tasks are accurately updated, and displayed on the platform. You will be responsible for maintaining content quality standards, supporting vendor growth through effective content execution, and ensuring timely delivery of content related requests. You are expected to be result driven, take on and deliver the KPIs set in place, and ensure the accuracy, quality, and completeness of content across the platform.
Job Responsibility
Execute and maintain vendor content across the talabat platform, including products, categories, collections, banners, and other content assets
Create, update, and monitor promotional campaigns to ensure accurate implementation and timely go live
Manage catalog updates, item additions, modifications, and content migrations while maintaining data integrity
Collaborate with Account Managers, Vendor Coordinators, and cross functional teams to support content related requests and business objectives
Perform quality assurance checks to ensure content accuracy, completeness, and compliance with content guidelines
Maintain content quality standards and meet defined KPIs and SLAs for content related tasks
Analyze content performance and data to identify opportunities for optimization and improve the customer experience
Assist in testing, validating, and troubleshooting content-related issues to ensure a seamless customer experience
Requirements
Bachelor's degree
Minimum 2 years of experience in content management, e-commerce, or a similar role
Strong proficiency in Microsoft Excel and Google Sheets
Good analytical and problem solving skills
Excellent verbal and written communication skills
Committed to own performance and development
Strong organizational and time management skills
Ability to work as part of a fast-growing team and be a team player