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Content Assistant Director

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University of Rochester

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Location:
United States of America , Rochester

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Category:
-

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Contract Type:
Not provided

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Salary:

77216.00 - 115824.00 USD / Year

Job Description:

Reporting to the Director of Content within University Marketing & Communications (UM&C), this role leads the University’s digital content strategy for flagship channels—including the News Center and other enterprise-level platforms—to strengthen brand reputation, support enrollment and research priorities, and drive measurable engagement across audiences and channels. This role designs and implements integrated, audience-focused, data-driven content strategies grounded in user research, SEO best practices, and digital governance. This role shapes editorial direction and content experience across websites, search/generative AI platforms, and digital marketing ecosystems; leads complex digital storytelling initiatives; and ensures alignment with University brand, voice, and strategic goals. The role also guides digital modernization efforts, supports change management and training, and mentors content strategists and creators across the University.

Job Responsibility:

  • Leads the content strategy and editorial direction for flagship University digital channels, including the News Center and top-tier web destinations
  • Establishes content priorities, editorial calendars, messaging pillars, and content experiences aligned with audience research
  • Ensures content meets the highest standards for accuracy, accessibility, brand voice, and SEO
  • Identifies and evaluates narratives and innovative storytelling opportunities
  • Plans, writes, and edits highly engaging, user-centered, digital-first content for the flagship channels
  • Leads and manages the integrated digital presence for University news across multiple content management systems and platforms
  • Edits text, photos, videos, social media posts, and other materials for brand alignment, readability, digital accessibility, accuracy, grammar and spelling, tone, and search/generative engine optimization (SEO/GEO)
  • Uses digital project management applications, content management systems, and imaging/design applications to manage, produce, optimize, publish, and syndicate content
  • Advises and influences leadership, partners, stakeholders, and colleagues
  • Leads, develops, and implements the digital content strategy for the News Center
  • Creates, produces, and advises on original content that appears on other channels and platforms
  • Synthesizes complex scholarly materials and concepts to share with a broad, non-specialist audience
  • Conducts audits, user research, and performance analysis to optimize content and digital experience
  • Implements digital analytics and SEO/GEO strategies
  • reports insights to leadership
  • Drives continuous improvement based on KPIs and benchmarking
  • Assesses, analyzes, and reports on the success of integrated content strategies and flagship channels
  • Stays up-to-date with trends and developments in marketing communications
  • Applies research and analytics to generate new, integrated content ideas and formats
  • Develops and enforces digital governance frameworks, editorial standards, accessibility, and SEO best practices
  • Leads adoption of University-wide style guides, training, and digital content guidelines
  • Supports change management for digital modernization and web transformation initiatives
  • Establishes deadlines and production schedules for content and distribution
  • Coordinates with other communications professionals
  • Socializes, optimizes, and documents cross-functional practices, policies, and processes
  • Leads cross-functional content initiatives and collaborates with academic and administrative stakeholders
  • Manages editorial workflows, calendars, and digital content operations and tools
  • Works with external vendors and internal partners to support enterprise digital priorities
  • Organizes, prioritizes, assigns to content creators and freelancers, and multi-tasks a variety of writing, editing, and creative assignments
  • Mentors writers, editors, and content strategists to elevate institutional content quality
  • Enforces responsibility of content creators to fact-check and verify details, as well as authenticate sources

Requirements:

  • Bachelor's degree in Communications, Journalism, or related field required
  • 7 years of relevant experience required
  • Experience working in higher education preferred
  • or equivalent combination of education and experience required
  • High proficiency with industry-standard tools and practices for digital content strategy and marketing (e.g., content management system(s), Google Analytics, Google Tag Manager, SEMrush, Adobe Creative Cloud, file sharing and storage services) required
  • Solid understanding of digital ecosystems and brand communications for complex organizations required
  • Excellent verbal, written, and presentation communication skills, including demonstrated ability to clearly articulate ideas and present work both internally and to clients required
  • Deep understanding of taxonomies, information architectures, SEO, usability, accessibility, and web standards preferred
  • Proficiency in writing, editing, publishing, and distributing digital content based on target audiences required
  • Keen editorial sensibility and judgment required
  • Experience managing projects
  • strong project management skills required
  • Ability to multitask complex assignments and projects on deadline and on budget required
  • Experience with emerging digital, storytelling, and social media platforms and formats preferred
  • Experience understanding and navigating complex challenges and competing priorities required
  • Familiarity with Agile project management approaches preferred

Nice to have:

  • Deep understanding of taxonomies, information architectures, SEO, usability, accessibility, and web standards
  • Experience with emerging digital, storytelling, and social media platforms and formats
  • Familiarity with Agile project management approaches
  • Experience working in higher education

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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