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The Content & Community Partner will be the strategic architect of a new Social Accelerator pilot programme. You will be responsible for building the "Central Content Engine", defining the AI-driven workflows, and ensuring that the output maintains the high-trust, "human-to-human" reputation of the clients’ brand. This is a 6-month temp-to-perm role focused on proving the scalability of our proprietary social model. You will act as a trusted advisor to the client, oversee day-to-day delivery, and collaborate closely with strategy, creative, and paid teams to deliver integrated, high-impact work. You will champion Social Content and Community excellence, develop frameworks that scale, and mentor junior team members to strengthen capability within the function. This role is pivotal in delivering work that is culturally intelligent, creatively brilliant, and commercially effective.
Job Responsibility:
Build the "Central Content Engine"
Define AI-driven workflows
Ensure output maintains high-trust, "human-to-human" reputation of the clients’ brand
Act as a trusted advisor to the client
Oversee day-to-day delivery
Collaborate closely with strategy, creative, and paid teams to deliver integrated, high-impact work
Champion Social Content and Community excellence
Develop frameworks that scale
Mentor junior team members
Transform a pilot concept into a high-functioning "Central Content Engine"
Protect the client’s "human-to-human" reputation
Move the function from manual delivery to a scalable framework
Turn data into a narrative of success
Build and execute a fully functional Operating Model for the pilot
Deliver 10–20 strategic content tracks and a comprehensive content calendar
Create a pre-approved operational governance framework for community management and triage
Document brand guardrails and tone-of-voice prompts
Deliver regular insight-led reporting dashboards
Create a formal long-term plan for the programme’s expansion
Requirements:
Strategic Systems Thinking: The ability to design complex, multi-layered workflows that balance technical efficiency with creative excellence
AI Fluency & Adaptability: A deep understanding of how to train and guide AI (Prompt Engineering) to replicate specific brand tones and destination expertise
Collaborative Leadership: The capability to work in chorus with strategy, creative, and paid teams, breaking down silos to deliver integrated work
Commercial Acumen: The ability to use social intelligence and performance analytics to prove ROI and drive continuous channel optimisation