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SRG Logo SRG · -

Content Adaptation Manager

United Kingdom, London · Job Posted March 04, 2026
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Job Description

SRG are looking for a content adaptation manager for a leading pharmaceutical company based in London. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.

Job Responsibility

  • Work with CX Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets
  • Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
  • Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
  • Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
  • Work together with Content Hub and CX Activation Director to agree on engagement plan delivery via localization

Requirements

  • Experience as brand manager in pharmaceutical company
  • Firm understanding of the regulatory environment in marketing promotional content to HCPs
  • Demonstrated strong skills in oral and written communication, project management
  • Highly collaborative, ability to interact and partner with Agencies of choice
  • Native Italian speaking
  • Fluent English

Nice to have

  • Firm understanding of the regulatory environment in marketing to HCPs
  • Demonstrated strong skills in oral and written communication, project management
  • Highly collaborative, ability to interact and partner with Agencies of choice
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