CrawlJobs Logo

Contact Centre - Outbound Sales

United Kingdom, Glasgow Employment contract 27040.00 - 28080.00 GBP / Year · Job Posted May 14, 2026
Apply Position
Job Link Share

Job Description

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As UK’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

Job Responsibility

  • Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement
  • Make outbound calls to patients who have enquired about refractive treatments
  • Deliver an outstanding customer experience while identifying opportunities
  • Consistently meet and exceed KPIs and conversion targets
  • Building trust and rapport, Guiding patients through the consultation booking journey
  • Take ownership of every interaction, Ensuring a positive and informative experience

Requirements

  • A driven individual with a target-focused mindset
  • Experience in outbound sales or a high-contact customer service role
  • Strong communication and persuasion skills
  • Willingness to push yourself to meet and exceed performance goals
  • Resilience, motivation and a hunger to succeed

What we offer

  • State of the art, modern working environments
  • 33 days annual leave
  • Free Breakfast and Subsidised staff canteen
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Full training on refractive treatments and patient handling
  • Clear progression routes for top performers
  • Pension scheme

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Contact Centre - Outbound Sales

8 matching positions

Contact Centre – Outbound Sales

Optical Express is focused on delivering exceptional patient care, outstanding c...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
13.00 GBP / Hour
opticalexpressgroup.com Logo
Optical Express Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A driven individual with a target-focused mindset
  • Experience in outbound sales or a high-contact customer service role
  • Strong communication and persuasion skills
  • Willingness to push yourself to meet and exceed performance goals
  • Resilience, motivation and a hunger to succeed
Job Responsibility
Job Responsibility
  • Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement
  • Make outbound calls to patients who have enquired about refractive treatments
  • Deliver an outstanding customer experience while identifying opportunities
  • Consistently meet and exceed KPIs and conversion targets
  • Building trust and rapport, guiding patients through the consultation booking journey
  • Take ownership of every interaction, ensuring a positive and informative experience
What we offer
What we offer
  • State of the art, modern working environments
  • 33 days annual leave (pro rata)
  • Free breakfast and subsidised staff canteen
  • Free laser eye surgery and intraocular lens surgery
  • Free eye tests
  • Discounted prescription eyewear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Full training on refractive treatments and patient handling
  • Clear progression routes for top performers
  • Pension scheme
  • Parttime
Read More
Arrow Right

Call Centre Agent – Outbound Sales

Optical Express is focused on delivering exceptional patient care, outstanding c...
Location
Location
United Kingdom , Glasgow
Salary
Salary:
27040.00 - 28080.00 GBP / Year
opticalexpressgroup.com Logo
Optical Express Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A driven individual with a target-focused mindset
  • Experience in outbound sales or a high-contact customer service role
  • Strong communication and persuasion skills
  • Willingness to push yourself to meet and exceed performance goals
  • Resilience, motivation and a hunger to succeed
Job Responsibility
Job Responsibility
  • Responsible for contacting patients who have shown interest in refractive treatments—including laser eye surgery and lens replacement
  • Make outbound calls to patients who have enquired about refractive treatments
  • Deliver an outstanding customer experience while identifying opportunities
  • Consistently meet and exceed KPIs and conversion targets
  • Building trust and rapport, Guiding patients through the consultation booking journey
  • Take ownership of every interaction, Ensuring a positive and informative experience
What we offer
What we offer
  • State of the art, modern working environments
  • 29 days annual leave (pro rata)
  • Free Breakfast and Subsidised staff canteen
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Full training on refractive treatments and patient handling
  • Clear progression routes for top performers
  • Pension scheme
  • Fulltime
Read More
Arrow Right
New

Contact Centre Agent

Looking for a role where you can earn more, feel valued, and be part of a high-e...
Location
Location
United Kingdom , Seaham
Salary
Salary:
26602.03 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Confident communicators who enjoy speaking to people
  • Positive, resilient, and target-driven individuals
  • Strong listening and problem-solving skills
  • No experience needed
  • Full training provided
Job Responsibility
Job Responsibility
  • Making outbound sales calls and handling inbound customer enquiries
  • Speaking with customers, understanding their needs, and recommending solutions
  • Overcoming objections and confidently closing sales
  • Hitting targets and maximising your commission
What we offer
What we offer
  • Uncapped commission
  • Full training & career progression
  • Incentives, competitions & rewards
  • 28 days holiday + your birthday off
  • Company pension & high street discounts
  • Fun, supportive team environment
  • Fulltime
Read More
Arrow Right

Inbound / Outbound Sales Consultant

JOIN OUR TEAM AS A CONTACT CENTRE SALES AGENT Be part of a fast-paced and growi...
Location
Location
United Kingdom , Brighton
Salary
Salary:
26200.00 GBP / Year
brookstreet.co.uk Logo
Brook-St Hiredonline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Has experience in inbound and/or outbound sales (call centre experience preferred)
  • Is a confident communicator with excellent customer service skills
  • Is target-driven, self-motivated, and thrives in a busy environment
  • Is comfortable working in a high-volume call setting
  • Has basic knowledge of financial products (beneficial but not essential)
Job Responsibility
Job Responsibility
  • Manage inbound and outbound calls from warm leads with confidence and professionalism
  • Identify opportunities to upsell financial products and investment solutions
  • Deliver exceptional customer service while building long-term client relationships
  • Work towards both individual and team sales targets
  • Complete a fully paid two-week training programme designed to set you up for success
What we offer
What we offer
  • £26,220 basic salary plus commission - reward for your success
  • Excellent company benefits package
  • Supportive, fully office-based team environment
  • Monday to Friday working pattern
  • Alternating shifts: 9:00-17:30 and 10:00-18:30
  • Start date: June 2026
  • Fulltime
Read More
Arrow Right

Contact Centre advisor

Kickstart Your Career as a Sales Advisor – No Experience Needed. At ResQ, we don...
Location
Location
United Kingdom , Sunderland
Salary
Salary:
26602.03 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Are a great listener who can connect with people easily
  • Communicate clearly and confidently
  • Stay positive and resilient, even on busy days
  • Enjoy solving problems and paying attention to detail
Job Responsibility
Job Responsibility
  • Driving outbound sales activity and consistently achieving targets
  • Having meaningful conversations to understand customer needs
  • Matching customers with the right products and solutions
  • Confidently presenting a range of products, handling objections, and closing sales
  • Delivering excellent customer experiences that encourage loyalty and repeat business
What we offer
What we offer
  • Fully paid training and ongoing development
  • Regular incentives and rewards
  • 28 days holiday (including bank holidays) plus your birthday off each year
  • Company pension scheme
  • Discounts with leading high-street brands
  • An inclusive workplace where everyone can succeed
  • Fulltime
Read More
Arrow Right

Customer Contact Sales Advisor

This Customer Contact Sales Advisor role (known internally as a Move Specialist)...
Location
Location
United Kingdom , Leicester
Salary
Salary:
25750.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Sales or busy Customer Contact Centre setting is essential
  • Strong communication skills
  • Good time management skills and ability to work to deadlines
  • Ability to multi-task
  • Approachable, professional and a team player
  • Show willingness to learn
  • Flexible and readily adaptable to changing requirements
  • Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector
Job Responsibility
Job Responsibility
  • Outbound calling prospective clients to discuss their conveyancing quote using warm leads
  • Answering inbound calls
  • Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
  • Responding to email queries
  • Maximising conversion from lead to sale to achieve growth/sales targets
  • Cross selling additional move related services
What we offer
What we offer
  • Hybrid Working Options
  • 25 Days Holiday (Plus 8 Days' Public Holiday) increasing with length of service
  • Option To Buy Or Sell Holiday
  • Company Pension
  • Life Assurance
  • Enhanced Maternity, Paternity & Adoption Pay
  • Free Conveyancing Legals
  • GP 24-hour service
  • Free On-Site Parking
  • Retail Discounts Plus Many More
  • Fulltime
Read More
Arrow Right

Customer Contact Sales Advisor

This Customer Contact Sales Advisor role (known internally as a Move Specialist)...
Location
Location
United Kingdom , Leicester
Salary
Salary:
25750.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a Sales or busy Customer Contact Centre setting is essential
  • Strong communication skills
  • Good time management skills and ability to work to deadlines
  • Ability to multi-task
  • Approachable, professional and a team player
  • Show willingness to learn
  • Flexible and readily adaptable to changing requirements
  • Ideally previous knowledge and/or experience or else a demonstrable interest in the Conveyancing and Property sector
Job Responsibility
Job Responsibility
  • Outbound calling prospective clients to discuss their conveyancing quote using warm leads
  • Answering inbound calls
  • Conducting multiple live chats and WhatsApp conversations with website visitors looking at their quote
  • Responding to email queries
  • Maximising conversion from lead to sale to achieve growth/sales targets
  • Cross selling additional move related services
What we offer
What we offer
  • Competitive Salary of £25,750.00 + uncapped commission plan (realistic OTE of £38,000.00 in Year One)
  • Hybrid Working Options
  • 25 Days Holiday (Plus 8 Days' Public Holiday) increasing with length of service
  • Option To Buy Or Sell Holiday
  • Company Pension
  • Life Assurance
  • Enhanced Maternity, Paternity & Adoption Pay
  • Free Conveyancing Legals
  • GP 24-hour service
  • Free On-Site Parking
  • Fulltime
Read More
Arrow Right
New

Junior Account Executive

Location
Location
United Kingdom , Reigate; London
Salary
Salary:
36000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Any exposure to sales (preferred but not essential)
  • Highly motivated, proactive, and coachable
  • Strong communication and relationship-building skills
  • Comfortable with outbound prospecting and engaging new clients
  • An interest in technology and MSP services
  • Organised and disciplined in managing activity and pipeline
Job Responsibility
Job Responsibility
  • Identifying and engaging new business opportunities (new logos) through outbound prospecting and creative lead generation
  • Conducting discovery calls to understand customer needs and position relevant solutions
  • Delivering product-led conversations across: Unified Communications (UC)
  • Contact Centre (CC)
  • Managed IT Services
  • Mobile & IoT solutions
  • Achieving activity metrics including meetings booked and attended
  • Accurately maintaining CRM records and managing your pipeline
  • Collaborating with internal teams to ensure smooth customer onboarding
What we offer
What we offer
  • Comprehensive Private Healthcare and Cash Plan
  • Pension and life insurance
  • Entry to the £3,000 quarterly Dreamball draw
  • Personalised training and development pathways
  • Regular fully funded companywide events
  • Monthly ‘outstanding performer’ accolades
  • Enriching paid volunteering days
  • Rewarding Refer a friend scheme (£1,000)
  • Flexibility to adjust your holiday allowance (25 days pa)
  • Complimentary daily breakfasts in the office
  • Fulltime
Read More
Arrow Right