Contact Centre Holiday Advisor Job at Butlin's (Hemel Hempstead)

Contact Centre Holiday Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals –...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience in a contact centre or phone-based customer service role
Strong communication skills, both verbal and written
Ability to remain calm under pressure and think on your feet
Confident problem-solving skills with a solutions-focused mindset
Strong organisation and attention to detail
Commercial awareness and the ability to balance guest and business needs
Confidence using multiple systems and logging tools
Experience of working with customers or guests over the phone or in person
Confident using a computer
Empathy and listening skills

Job Responsibility

Answer calls and handle guest enquiries
Book holidays
Answer questions about resorts and activities
Ensure every guest has the best time on their holiday
Engage with guests
Find the perfect holiday for every guest

Fulltime

Customer Contact Advisor

The Customer Contact Centre operates 24 hrs a day, 365 days a year. We provide 2...

Location

United Kingdom , Norwich

Salary:

25136.58 GBP / Year

Norse Group LTD

Expiration Date

Until further notice

Requirements

Knowledge of Microsoft Office & are computer literate
Understanding of operational workplace methods and practices relevant to Norse
Excellent interpersonal and communication skills with a professional and polite manner
Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion
Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills
Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail
Decisive with the ability to take proactive action and act on own initiative
Ability to support colleagues and work as part of a team

Job Responsibility

To be able to work on a rotation of 4 on, 4 off, working hours are 5pm to 1.30am
Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner
Identify the eligibility of an emergency and escalate as a call out as and when required
Enter details of all enquires onto our bespoke database & update records accordingly
Document all information according to standard operating procedures and follow instructions
Manage lone worker functions ensuring any missed calls are escalated to the on-call manager
Conduct general administrative duties
A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends

Parttime

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

Customer Service Advisor

We are seeking savvy and skilled individuals like you to join our diverse team o...

Location

Spain , Palma

Salary:

21300.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change
Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically
Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge
Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work
Bilingual and confident – fluent in both Dutch and English, ready to support customers across languages with clarity and care
Right to work in Spain
Speak Dutch & English
Ideally speak another European language

Job Responsibility

Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action
Work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care
Be part of a rolling rota that includes morning, afternoon, and, giving you variety and the chance to thrive in a dynamic environment
Collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays

What we offer

Variable annual payment of 10% upon achievement of targets
Additional payments for any, bank holidays will come on top
Compensated for every training day complete
Access to our TUI Learning Hub, TUI Skills Academy & Language Lesson
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

Restaurant Assistant Manager

This position assists the Restaurant Manager (RM) with daily operations of the r...

Location

United States , Holly Springs

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Full time required
availability during all hours of operation and at least one hour pre-opening and post-closing required
Valid state Driver's License required
Excellent communication skills
Motivates, coaches, and leads team members
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Ability to gain control during stressful situations

Job Responsibility

Assists the Restaurant Manager with daily operations of the restaurant and supervises the team in their absence
Leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards
Provides excellent guest service in a fast and friendly manner
coaches and corrects team
Conducts second interviews for team members and shift leads
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Assigns shift duties to team members and follows up to ensure completion
Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
Coaches team members to follow guidelines for food preparation and production management
Cascades relevant information to team members and assists with new product training

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts
Short-Term Disability
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program

Fulltime

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Contact Centre Holiday Advisor

Job Description

Job Responsibility

Requirements

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