Contact Centre Holiday Advisor Job at Butlin's (Hemel Hempstead)

New

Contact Centre Holiday Advisor

Our Contact Centre is full of fun, passionate and forward-thinking individuals –...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Butlin's

Expiration Date

Until further notice

Requirements

Experience in a contact centre or phone-based customer service role
Strong communication skills, both verbal and written
Ability to remain calm under pressure and think on your feet
Confident problem-solving skills with a solutions-focused mindset
Strong organisation and attention to detail
Commercial awareness and the ability to balance guest and business needs
Confidence using multiple systems and logging tools
Experience of working with customers or guests over the phone or in person
Confident using a computer
Empathy and listening skills

Job Responsibility

Answer calls and handle guest enquiries
Book holidays
Answer questions about resorts and activities
Ensure every guest has the best time on their holiday
Engage with guests
Find the perfect holiday for every guest

Fulltime

Customer Contact Advisor

The Customer Contact Centre operates 24 hrs a day, 365 days a year. We provide 2...

Location

United Kingdom , Norwich

Salary:

25136.58 GBP / Year

Norse Group LTD

Expiration Date

Until further notice

Requirements

Knowledge of Microsoft Office & are computer literate
Understanding of operational workplace methods and practices relevant to Norse
Excellent interpersonal and communication skills with a professional and polite manner
Excellent customer service skills, confident and assertive whilst maintaining confidentiality, tact and discretion
Organised with a methodical and pragmatic approach to work, flexible and adaptable with excellent problem-solving skills
Ability to work under pressure, prioritising workload with a high level of accuracy and attention to detail
Decisive with the ability to take proactive action and act on own initiative
Ability to support colleagues and work as part of a team

Job Responsibility

To be able to work on a rotation of 4 on, 4 off, working hours are 5pm to 1.30am
Answer, process & resolve all telephone calls and email enquires in an efficient, professional, clear and concise manner
Identify the eligibility of an emergency and escalate as a call out as and when required
Enter details of all enquires onto our bespoke database & update records accordingly
Document all information according to standard operating procedures and follow instructions
Manage lone worker functions ensuring any missed calls are escalated to the on-call manager
Conduct general administrative duties
A feature of this role is the flexibility to be available to support the business 24/7 for infrequent situations such as severe weather conditions or unplanned surge of incoming calls as well as covering bank holidays, Christmas, annual leave, sickness & weekends

Parttime

Customer Service Advisor

We are seeking savvy and skilled individuals like you to join our diverse team o...

Location

Spain , Palma

Salary:

21300.00 EUR / Year

TUI

Expiration Date

Until further notice

Requirements

Organized and adaptable – a calm, solutions-focused multitasker who thrives under pressure and embraces change
Customer-first mindset – confident supporting upset customers across all channels, resolving issues quickly and empathetically
Tech-savvy and curious – eager to learn, comfortable working with AI tools, and able to retain detailed product knowledge
Remote-ready and flexible – happy to work rotating shifts from a quiet, professional home setup that supports phone-based work
Bilingual and confident – fluent in both Dutch and English, ready to support customers across languages with clarity and care
Right to work in Spain
Speak Dutch & English
Ideally speak another European language

Job Responsibility

Guests will contact you 24/7 from around the world via phone, email, SMS, and online messaging—and you’ll be ready to listen, respond, and take action
Work alongside our smart AI technology to deliver fast, effective support while resolving issues and complaints with empathy and care
Be part of a rolling rota that includes morning, afternoon, and, giving you variety and the chance to thrive in a dynamic environment
Collaborate with global suppliers and TUI teams to fix problems quickly, ensuring our guests can get back to enjoying their holidays

What we offer

Variable annual payment of 10% upon achievement of targets
Additional payments for any, bank holidays will come on top
Compensated for every training day complete
Access to our TUI Learning Hub, TUI Skills Academy & Language Lesson
Complimentary access to our dedicated WeCare Team & 24/7 Wellbeing Hub
Get involved with charity and sustainability initiatives like the TUI Care Foundation
Access to the “TUI Club de Benefits” with multiple discounts on products and services across Spain

Fulltime

New

Customer Sales Support Advisor

Are you ready to be the welcoming voice and helping hand that brings holiday dre...

Location

United Kingdom , Newcastle upon Tyne

Salary:

Not provided

Parkdean Resorts

Expiration Date

Until further notice

Requirements

Previous experience in sales, customer service, or a related field, preferably within the holiday or travel industry with a passion for delivering exceptional customer service
Excellent verbal and written communication skills
Strong familiarity with digital communication platforms such as Live Chat, WhatsApp, and SMS
Proven ability to meet and exceed sales targets
Strong problem-solving skills and the ability to think on your feet
Ability to work effectively within a team environment
Proficiency in using CRM systems and ticketing software
Willingness to work flexible hours, including evenings and weekends as required

Job Responsibility

Handle customer inquiries and sales through Live Chat, WhatsApp, SMS, and ticketing systems
Promote and sell holiday packages, memberships, and additional services, consistently identifying opportunities to cross and up-sell
Provide timely and accurate information to customers, resolving issues and answering queries
Manage ticketing system for callbacks and following up with customers as required
Collect customer feedback and share insights with the team to improve services and sales processes
Maintain accurate records of customer interactions and transactions

What we offer

The chance to develop your skills and boost your career across our 66 parks
A 50% discount for you and a 25% discount for friends and family when booking your holiday with us
A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities
Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you
You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support

New

Senior Data Center Technician

As a Microsoft Senior Data Center Technician (DCT), you will demonstrate experti...

Location

Italy , Milan

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Completed High/Secondary School, GED, an apprenticeship/vocational qualification, or equivalent experience and basic knowledge of computer hardware and components
Experienced in diagnostics, troubleshooting, route cause analysis of hardware deployments
Experience of Decommissioning and Upgrading hardware
Ability to meet Microsoft, customer and/or government security screening requirements
This role requires you to be on-site, and the location has limited public transport. Your own form of transport is advised

Job Responsibility

Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption
Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs)
Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance
Follows procedures to communicate, report, and escalate incidents to appropriate Microsoft data center operations management units, Technician Leads, and engineering specialists
Assists and provides guidance to other technicians to complete challenging or complex tasks
Completes required training aligned to the role and workload
observes more experienced technicians to gain hands-on experience and relevant on-the-job training
Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work
Has pride and a sense of accountability for the service quality, completeness, and resulting user experience
displays accountability and ownership of the data center facilities

What we offer

Training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications

Fulltime

New

Principal Architect - Microsoft Threat Protection

Israel is the biggest Microsoft center of excellence in the security domain and ...

Location

Israel , Tel Aviv, Herzliya

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

15+ years of professional experience as a software engineer building large-scale systems
Experience working closely with senior executives, providing strategic and technical guidance
Proven leadership and communication skills, with the ability to inspire and motivate others around you with proven record experience as an architect or tech lead of a group of 100+ engineers
Deep expertise in software development, architecture, and design principles, including experience with distributed computing platforms for high-scale systems and massive amounts of data
Experience with adopting AI tools and automation to improve engineering velocity, code quality, and operational efficiency. While taking into consideration responsible AI principles.Experience leveraging AI tools and automation to enhance engineering velocity, code quality, and operational efficiency, with a strong focus on responsible AI principles

Job Responsibility

Drive and oversee technical initiatives across organizations that deliver substantial business value, utilizing the work of others and shaping the direction of the business
Coordinate initiatives, managing dependencies, and ensuring timely delivery of high-quality solutions
Serve as a key technical advisor and confidant to leaders in the team, aligning closely with their strategies, values, and priorities and shaping their strategy
Attend staff meetings, providing technical insights and helping to shape strategic decisions
Represent the org in various forums, ensuring consistent communication and implementation of leadership directives
Coordinate initiatives, managing dependencies and ensuring timely delivery of high-quality solutions
Provide clear and concise communication of technical issues and solutions to stakeholders at all levels
Provide technical direction and mentorship to engineering teams and leads, fostering a culture of innovation and engineering excellence
Promote a culture of continuous learning and improvement, encouraging professional development and knowledge sharing
Ensure technical decisions align with business goals and promote long-term sustainability and scalability

Fulltime

New

Software Engineer

Security represents the most critical priorities for our customers in a world aw...

Location

Ireland , Dublin

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter
Fluency in English
Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Bachelor's Degree in Computer Science or related technical field AND technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Equivalent experience

Job Responsibility

Build and operate foundational platform services at scale. Design, build, and run highly available, globally distributed backend services that handle high traffic and millions of requests, forming part of Microsoft’s critical trust and security infrastructure
Leverage AI‑assisted development and analysis tools to improve engineering productivity, code quality, testing, and operational effectiveness, while applying strong judgment, security, and reliability standards
Collaborate deeply across disciplines to turn ambiguity into durable solutions. Partner with Product, Design, Data, and Engineering teams to translate complex or ambiguous problems into clear designs and robust backend services that power secure, high‑quality experiences
Drive operational excellence through data and engineering rigor. Use telemetry and data to understand system behaviour, run experiments, and continuously improve reliability, scalability, and recovery workflows, including reducing operational toil and mean time to recovery (MTTR)

Fulltime

New

Senior Silicon Engineer

Microsoft is a highly innovative company that collaborates across disciplines to...

Location

India , Bangalore

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

10+ more years of experience in design verification with a proven track record of delivering complex CPU or SoC IP’s
Experience with verification for multiple product cycles from definition to silicon, including writing test plans, developing tests, debugging failures and coverage signoff in UVM or C++
Substantial background in debugging RTL (Verilog) designs as well as simulation and/or emulation environments
Scripting language such as Python or Perl

Job Responsibility

Own or lead verification of complex flows at the SOC, subsystem, or IP levels
Plan the verification of complex design IP/SoC interacting with the architecture and design engineers to identify verification test scenarios
Learn about the design and interact with partner teams to define verification strategies and test plans
Develop verification environments and run and debug simulations to drive quality
Apply random-stimulus and coverage-based techniques to find bugs and meet test plan goals
innovate to improve verification efficiency through methodologies or tools
Coach and mentor others in your areas of expertise
Demonstrate Microsoft core values: Customer Focus, Adaptability, Collaboration, Growth Mindset, Drive for Results, Influence for Impact, Judgement, and Diversity & Inclusion

Fulltime

Contact Centre Holiday Advisor

Butlin's

Location:
United Kingdom , Hemel Hempstead

Category:
Call Center

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 20, 2026

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Contact Centre Holiday Advisor

Butlin's

Location:United Kingdom , Hemel Hempstead

Category:Call Center

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:March 20, 2026

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Location:
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Contract Type:
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Job Posted:
March 20, 2026